Cloud Technical Support Engineer | DevOps & SLA Driven

Enso Recruitment; Belfast; On-site; GBP 40,000 - 60,000; Full time

Benefits offered by this job

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Pension

Private Medical Insurance

Free Car Parking

Job summary

A leading recruitment agency is seeking a Software Technical Support Engineer in Belfast to join a successful software team. The role involves providing high-quality customer support, working closely with development teams in an agile environment. Candidates should have a degree and at least 4 years of experience in a support or development role with expertise in cloud technologies. The package includes share options, pension, and private medical insurance.

Qualifications

• 4+ years of experience in a support or development environment.
• Strong working knowledge of cloud technologies.
• Experience with CI/CD pipeline implementation.

Responsibilities

• Create and identify Support SLAs.
• Plan and execute on Issue and Support priorities.
• Troubleshoot configuration and software issues.

Skills

Technical Support

DevOps

Cloud technologies (AWS, Azure, etc.)

CI/CD pipelines

Linux

Jira Service Management

Education

Degree in relevant discipline

Job description

A leading recruitment agency is seeking a Software Technical Support Engineer in Belfast to join a successful software team. The role involves providing high-quality customer support, working closely with development teams in an agile environment. Candidates should have a degree and at least 4 years of experience in a support or development role with expertise in cloud technologies. The package includes share options, pension, and private medical insurance.