Cloud Systems Engineer

LGBT Jobs; Manchester, City of Westminster; Hybrid; GBP 49,000 - 59,000; Full time

Benefits offered by this job

Civil Service Pension scheme

Hybrid working

Flexible working

Employee Assistance Programme

Job summary

Public Service Ombudsman is seeking a Cloud Systems Engineer to manage and enhance Microsoft Cloud services across Azure, M365, SharePoint, Exchange Online and Power Platform. This fixed-term 6-month contract is based in Manchester or London with hybrid working and a clear focus on security and data quality.

You will collaborate with colleagues and external partners to implement IaC, automation, and robust backup strategies, ensuring resilience and regulatory compliance.

Qualifications

• Proven experience delivering and supporting Microsoft Azure cloud services (IaaS, PaaS and SaaS).
• Strong knowledge of Azure networking, security, storage, compute and identity services.
• Experience implementing Infrastructure as Code using Bicep, ARM templates or Terraform.
• Experience with Azure DevOps, CI/CD pipelines and automation using PowerShell or similar scripting languages
• Knowledge of cloud security, governance, monitoring and compliance best practices.
• Good experience of backup, recovery and DR process, such as Avepoint Cloud backup and Azure Backup.

Responsibilities

• Use your Microsoft Cloud experience to improve the systems that support our work.
• Develop and maintain services across Azure, Microsoft 365, SharePoint, Exchange Online and the Power Platform.
• You will work closely with colleagues, suppliers and other technical specialists to keep systems secure and ready for future needs.

Skills

Azure

Azure DevOps

CI/CD

PowerShell

Terraform

Bicep/ARM

Cloud security

Automation

Infrastructure as Code

Backup

AvePoint Cloud Backup

Azure Backup

Tools

AvePoint Cloud Backup

Azure Backup

SharePoint

Exchange Online

Power Platform

Job description

Highlighted points for this job

Fixed term contract for 6 months

Responsibilities include managing Microsoft Cloud services and ensuring system security

Requirements include experience with Azure, DevOps, and cloud security

Job Title: Cloud Systems Engineer

Salary: £49,325 - £55,649 (Manchester) £52,286 - £58,988 (London)

Location: Manchester or London

Closing date: 28 October 2026

Interview dates: (in person) week commencing 9 November.

Fixed term contract – 6 months

About us

The Public Service Ombudsman is a modern, vibrant organisation full of passionate, committed people. We make final decisions on complaints that have not been resolved by UK Government departments and the NHS in England. We work closely with people to understand where, how and why public services sometimes fall short and fail to put people first. And we find ways to put it right.

Based in the centre of Manchester and Westminster, we employ over 600 people who are passionate about making a difference through public service. Together, we work to make sure people's voices are heard and used to drive improvements in public services. We are proud of our inclusive culture, where different perspectives are valued, colleagues are supported to develop, and everyone can contribute to meaningful change.

Please note that we were formally known as The Parliamentary and Health Service Ombudsman

The role

Use your Microsoft Cloud experience to improve the systems that support our work. You will develop and maintain services across Azure, Microsoft 365, SharePoint, Exchange Online and the Power Platform.

No two days will look quite the same. You could be introducing new cloud services, solving technical problems or finding ways to improve security and data quality.

You will work closely with colleagues, suppliers and other technical specialists. Your work will help keep our systems secure, supported and ready for what we need next.

What we are looking for:

• Proven experience delivering and supporting Microsoft Azure cloud services (IaaS, PaaS and SaaS).
• Strong knowledge of Azure networking, security, storage, compute and identity services.
• Experience implementing Infrastructure as Code using Bicep, ARM templates or Terraform.
• Experience with Azure DevOps, CI/CD pipelines and automation using PowerShell or similar scripting languages
• Knowledge of cloud security, governance, monitoring and compliance best practices.
• Good experience of backup, recovery and DR process, such as Avepoint Cloud backup and Azure Backup.
• Excellent analytical skills and an informed, evidence-based approach.
• The ability to communicate effectively to provide balance between customer needs and client operational interests.

We recognise the value of lived experience. If you have experience of complaining about any public body, we strongly encourage you to apply.

Our benefits:

• Civil Service Pension scheme
• 32.5 days annual leave (plus bank holidays on top)
• hybrid working, 40 percent office based
• flexible working
• access to a free, confidential Employee Assistance Programme offering 24/7 advice and support from professionals and counsellors
• comprehensive learning and development programme
• employee discount scheme across hundreds of retailers
• one day paid volunteering leave per year
• bicycle loan scheme
• season ticket loan
• gym membership subsidy
• paid for professional memberships
• eye test reimbursement.

Inclusion & Wellbeing

Equality, diversity, inclusion, and wellbeing are vital to the way we work and our culture. We want our colleagues feel included, valued, and supported at work. It is essential that we are representative and accessible for the people who work here and those who use our service.

Actions we take to embed this include:

• an anonymised shortlisting process to make sure it is fair and unbiased
• monitoring the demographic trends in our workforce and making measured, sustained efforts to improve our diversity at all levels
• providing wellbeing support and opportunities for personal and professional development for all colleagues
• creating spaces for connection and engagement through our employee network groups and social clubs
• part of the disability confident scheme
• providing reasonable adjustments
• engaging in regular inclusion learning to enhance the cultural competency of our organisation.

We know the value of having diverse, representative teams across our organisation. Which is why we particularly encourage applications from candidates who are likely to be underrepresented within the team. These include people who are:

• Asian, Black, Mixed Ethnicity or another ethnic background
• disabled
• LGBTQ.

Contact and important information

If you would like to learn more about the role, please contact Peter Hastings, Solutions Architect, [e-mail]

• Interviews: held onsite
• Feedback: we do not offer feedback at application stage
• Right to work: we can only consider candidates with the right to work in the UK.
• Sponsorship: we are unable to offer sponsorship (we do not have a licence).
• Agencies: no agencies; applications from individuals only.
• Early closure: we may close the advert early if we receive a high volume of applications.
• Salary: non negotiable

Attachments

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