Cloud Support Engineer

Maxwell Bond; Manchester; Híbrido; GBP 88.000 - 115.000; Jornada completa

Descripción de la vacante

Maxwell Bond is seeking a Cloud Support Engineer to backfill and maintain VMware-based cloud environments while assisting a large OpenStack migration. The role combines day-to-day infrastructure support with hands-on automation using PowerShell and Linux scripting.

You’ll work mostly remotely with monthly onsite travel to Manchester, supporting Windows Server, Exchange, AD, Office 365, and backup systems. Prior MSP exposure is advantageous.

Formación

• Commercial experience in VMware infrastructure support or cloud infrastructure engineering.
• Strong knowledge of Windows Server 2012+ and Microsoft technologies.
• Experience with Microsoft Exchange, IIS, Active Directory and Office 365.
• PowerShell scripting for infrastructure management and automation.
• Experience maintaining VMware-based virtualization environments.
• Experience managing Veeam backup solutions.
• Experience with Linux-based environments and shell scripting.
• Experience supporting customer-facing cloud or managed service environments.

Responsabilidades

• Provide day-to-day support and management of customer infrastructure across a VMware-based cloud environment.
• Manage and maintain Windows Server environments, including Windows Server 2012+.
• Support and troubleshoot Microsoft Exchange, IIS, Active Directory and Office 365.
• Utilize PowerShell scripting to automate and assist with environment management.
• Maintain VMware-based virtualization, including VMs and infrastructure services.
• Manage and maintain Veeam backup solutions and ensure reliable backups.
• Support Linux-based environments with shell commands and scripting.
• Troubleshoot infrastructure issues to keep customer environments stable and operational.
• Collaborate with internal teams on the VMware-to-OpenStack migration programme.

Conocimientos

VMware infra

Windows Server 2012+

Microsoft Exchange

Active Directory

Office 365

PowerShell scripting

Linux env

Veeam backup

IIS

Cloud MSP experience

Descripción del empleo

Cloud Support Engineer | VMware | OpenStack | Windows Server | Linux | PowerShell | Outside IR35

Location: Mostly Remote (Once a month onsite travel to Manchester)

Contract: Until 31st March 2027

Pay: Up to £550 (Outside IR35)

We're partnering with an established UK technology organisation specialising in cloud infrastructure and managed services, looking for experienced Cloud Support Engineers to support their existing infrastructure during a large‑scale cloud migration programme.

Working alongside an experienced engineering team, you'll be responsible for the day-to-day management, maintenance and support of customer environments running on a VMware‑based cloud platform as well as focusing on migrating workloads onto a new OpenStack platform.

As a Cloud Support Engineer, you will:

• Provide day‑to‑day support and management of customer infrastructure across a VMware‑based cloud environment
• Manage and maintain Windows Server environments, including Windows Server 2012+
• Support and troubleshoot Microsoft Exchange, IIS, Active Directory and Office 365
• Use PowerShell scripting to automate and assist with the management of customer environments
• Maintain VMware‑based virtualisation solutions, supporting virtual machines and infrastructure services
• Manage and maintain Veeam backup solutions, ensuring backup processes remain reliable
• Support and maintain Linux‑based environments using shell commands and scripting
• Troubleshoot infrastructure issues, ensuring customer environments remain stable and operational
• Work alongside internal engineering teams supporting a wider VMware‑to‑OpenStack migration programme

We're looking for a Cloud Support Engineer with:

• Proven commercial experience in VMware infrastructure support or cloud infrastructure engineering
• Strong working knowledge of Windows Server 2012+ and associated Microsoft technologies
• Experience supporting Microsoft Exchange, IIS, Active Directory and Office 365
• Practical experience using PowerShell scripting for infrastructure management and automation
• Familiarity with managing and maintaining VMware‑based virtualisation environments
• Experience managing and maintaining Veeam backup solutions
• Working knowledge of Linux‑based environments, including shell commands and scripting
• Experience supporting customer‑facing cloud or managed service environments
• The ability to work independently, troubleshoot technical issues and hit the ground running
• Experience within a Managed Service Provider (MSP) environment would be advantageous