Senior IT Support Engineer

VERTECH GROUP (UK) LTD; Oxford; Hybrid; GBP 55,000 - 65,000; Full time

Benefits offered by this job

Bonus

Benefits

Job summary

VERTECH GROUP (UK) LTD in the UK is seeking a Senior IT Support Engineer to own virtualization and Microsoft infrastructure across a highly available environment, supporting business-critical systems and upcoming projects.

You will bring hands-on VMware and/or Hyper-V experience, manage IT suppliers including commercial discussions, and contribute to technical decisions with a proactive, commercially aware approach, working closely with a skilled IT team.

Qualifications

• Strong hands-on experience managing VMware and/or Hyper-V in complex infrastructure environments.
• Experience with virtualization projects, infrastructure changes or migrations.
• Experience managing IT suppliers, including commercial discussions, quotations, contracts or budgets.
• Solid Microsoft infrastructure experience, including Windows Server and Active Directory.
• Strong troubleshooting skills and the ability to take ownership of technical challenges.
• Proactive, commercially aware with the confidence to contribute ideas and recommendations.

Responsibilities

• Manage and support VMware/Hyper-V environments in a complex infrastructure.
• Lead infrastructure projects and vendor/supplier discussions.
• Provide hands-on IT support for Microsoft-based infrastructure (Windows Server, AD).
• Diagnose and resolve technical issues with ownership and proactive approach.
• Collaborate with IT team to drive improvements.

Skills

VMware

Hyper-V

Windows Server

Active Directory

Troubleshooting

IT Supplier Management

Tools

VMware

Hyper-V

Azure

Job description

Senior IT Support Engineer – VMware / Hyper‑V

Salary: £55,000 – £65,000 + Bonus + Benefits

Location: Home Based / Oxford - up to 4 days per month

An established, technology-led company is looking for an experienced Senior IT Support Engineer to join its IT team, supporting business-critical systems across a complex, highly available infrastructure environment

This is a senior, hands‑on technical role with a particular focus on virtualisation and IT supplier management, alongside the ongoing support and development of Microsoft-based infrastructure

You’ll have the opportunity to take ownership of significant infrastructure projects, contribute to technical decisions and bring fresh ideas to an experienced and supportive team

Essential:

• Strong, hands‑on experience managing VMware and/or Hyper‑V in complex infrastructure environments
• Demonstrable experience of virtualisation projects, infrastructure changes or migrations
• Previous involvement in managing IT suppliers, including commercial discussions, quotations, contracts or budgets
• Solid Microsoft infrastructure experience, including Windows Server and Active Directory
• Strong troubleshooting skills and the ability to take ownership of technical challenges
• A proactive, commercially aware approach, with the confidence to contribute ideas and recommendations

Desirable Experience

• Cloud infrastructure, including Azure and/or AWS
• Microsoft Entra ID and wider Microsoft 365 technologies
• Experience supporting highly available, business‑critical systems
• Relevant VMware, Hyper‑V or Microsoft certifications
• Experience evaluating infrastructure technologies and recommending improvements

Tremendous opportunity offering plenty of scope for career progression in stable, friendly company where you’ll be able to keep up to date with the latest infrastructure technologies, and enjoy a healthy work/life balance!