Cloud Infrastructure Apprentice – Data Centre Operations

Amazon Inc.; Hemel Hempstead; On-site; GBP 18,000 - 21,000; Full time

Job summary

Amazon UK Services Ltd. in London and surrounding areas is offering a Data Centre Operations Apprentice role.

The 18-month fixed-term contract will involve diagnosing and resolving hardware and software issues, setting up server racks, and learning from experienced technicians to support AWS data centres. You will complete the Information Communications Technician - Support Technician Professional Level 3 Apprenticeship, with 20% off-the-job study time and on-the-job training at the base

Qualifications

• Be 18 years or over before the start date.
• Have the right to live and work in England for the duration of the programme.
• Have lived in the UK or EEA for the last 3 years.
• Must not be enrolled on a funded course ending Aug 2027 or later.

Responsibilities

• Support the diagnosis and resolution of technical issues across servers, networks, and power systems.
• Respond to and prioritise trouble tickets to keep data centre operations running.
• Install and set up server racks following procedures and safety standards.
• Learn to replace hardware components safely under guidance from technicians.
• Monitor system performance and contribute to preventative maintenance.

Skills

Hands-on mindset

Good communication

Problem solving

Curiosity about technology

Education

GCSEs (Maths & English)

Job description

Amazon UK Services Ltd. in London and surrounding areas is offering a Data Centre Operations Apprentice role.

The 18-month fixed-term contract will involve diagnosing and resolving hardware and software issues, setting up server racks, and learning from experienced technicians to support AWS data centres. You will complete the Information Communications Technician - Support Technician Professional Level 3 Apprenticeship, with 20% off-the-job study time and on-the-job training at the base