Cloud-First IT Operations Lead – Security & Automation

SF Partners; Nottingham; On-site; GBP 60,000 - 65,000; Full time

Benefits offered by this job

Private pension

Healthcare scheme

Bonus

Job summary

SF Partners is seeking an IT Operations Manager in Nottingham to own the corporate IT environment in a cloud-first Microsoft setup. You will work with senior leadership, MSPs and vendors to ensure secure, reliable IT services while driving automation and scale across international locations.

You will be responsible for Microsoft 365, Entra ID, Intune, and Windows endpoint management, plus governance of security controls, incident management, and service delivery.

Qualifications

• Experience operating a modern Microsoft technology environment with responsibility for service ownership.
• Strong stakeholder management and hands-on technical capability.
• Proven ability to build scalable IT operating models and drive automation.

Responsibilities

• Own day-to-day corporate IT environment across Microsoft 365, Entra ID, Intune and Windows endpoints.
• Manage device lifecycle through Intune and Autopilot, including procurement and secure disposal.
• Oversee identity and access processes for joiners, movers and leavers; administer MFA and Conditional Access.
• Own the IT service model including SLAs, escalation processes and knowledge management.
• Coordinate MSP and vendor performance and ensure reliable service delivery.
• Lead IT incidents, problem analysis and appropriate escalation.
• Support corporate security controls and maintain evidence for ISO 27001; prepare for SOC 2.
• Maintain accurate SaaS, licensing, asset and access records; identify risk across tech stack.
• Develop operational metrics on service performance, access, devices, SaaS and security.

Skills

Microsoft 365

Entra ID / Azure AD

Intune & Autopilot

Windows endpoint mgmt

Identity & Access Mgmt

MFA & CA

Joiner/Mover/Leaver

ITSM / Service delivery

MSP management

Asset & SaaS mgmt

Information security controls

Automation of IT processes

Tools

Power Automate

Microsoft Graph

Scripting & Integrations

Job description

SF Partners is seeking an IT Operations Manager in Nottingham to own the corporate IT environment in a cloud-first Microsoft setup. You will work with senior leadership, MSPs and vendors to ensure secure, reliable IT services while driving automation and scale across international locations.

You will be responsible for Microsoft 365, Entra ID, Intune, and Windows endpoint management, plus governance of security controls, incident management, and service delivery.