Cloud Engineer (Managed Services)

JR United Kingdom; Bristol; On-site; GBP 40,000 - 65,000; Full time

Job summary

A Managed Service Provider is seeking a Cloud Engineer (Azure) in Bristol. In this role, you will provide advanced technical support, lead automation efforts, and manage Azure and related environments. The position offers competitive benefits, a focus on development, and an engaging work environment.

Benefits

33 days holiday (increasing annually)

Annual pay reviews

Bonus scheme

Pension

EAP

Active social calendar and focus on learning

Qualifications

• Experience in providing 3rd-line support and mentoring junior staff.
• Strong technical background in automating service requests.
• Familiar with ITIL processes and service transitions.

Responsibilities

• Provide 3rd-line support and mentor junior team members.
• Resolve complex technical escalations and create knowledge resources.
• Automate and streamline service requests and remediation processes.

Skills

Problem-solving

Detail-oriented

Team player

Service quality

Continuous improvement

Education

Microsoft AZ-104

MS-900

MD-102

MS-220

SC-300

Tools

Azure

Microsoft 365

Exchange

Intune

Job description

Social network you want to login/join with:

col-narrow-left

Client:

Location:

bristol, United Kingdom

Job Category:

Other

-

EU work permit required:

Yes

col-narrow-right

Job Views:

1

Posted:

04.06.2025

Expiry Date:

19.07.2025

col-wide

Job Description:

We are currently working with a Managed Service Provider for the search of a Cloud Engineer (Azure). They are committed to providing secure, innovative technology solutions. In this role, you’ll play a vital part in supporting both customer and internal systems, resolving advanced technical issues, and leading efforts in automation and platform optimisation.

Key Responsibilities:

• Provide 3rd-line support and mentor junior team members.
• Resolve complex technical escalations and create knowledge resources.
• Automate and streamline service requests and remediation processes.
• Manage and optimise Azure, Microsoft 365, Exchange, Intune, and virtualised environments.
• Support service transitions, documentation, and ITIL processes (Change, Incident, Problem Management).
• Participate in on-call weekend rota and lead technical projects.

Technical Skills:

Professional Attributes:

• Strong problem-solving, detail-oriented, team player.
• Passionate about service quality and continuous improvement.

Certifications (Required/Recommended):

• Microsoft AZ-104, MS-900, MD-102, MS-220, SC-300.

On Offer:

• 33 days holiday (increasing annually), annual pay reviews, bonus scheme, pension, EAP, and more.
• Strong focus on learning and development with an active social calendar.