IT Engineer

East Midlands Combined County Authority; Chesterfield; Hybrid; GBP 36,000 - 40,000; Full time

Job summary

East Midlands Combined County Authority is seeking an experienced IT Engineer to support and develop the Microsoft cloud and endpoint environment. The role is hands-on, combining second line support with improvements to services, security, and governance.

You will work across Microsoft 365, Azure/Entra ID, Intune/Autopilot and endpoint security, coordinate with MSP and SOC, and contribute to cyber assurance and service governance.

Qualifications

• Experience in managing and supporting Microsoft 365 environments (Exchange Online, SharePoint/OneDrive, Teams).
• Knowledge of Azure/Entra ID, Intune/Autopilot and endpoint security best practices.

Responsibilities

• Provide technical administration and support for Microsoft 365, Azure/Entra ID, Intune/Autopilot, and endpoint security baselines.
• Resolve incidents and service requests, including escalated issues, with accurate logging and timely resolution.
• Deliver onsite support and equipment installations across EMCCA sites, coordinating changes with the MSP.
• Administer identity and access management: licences, enterprise applications (SSO), and Conditional Access policies.
• Apply configurations, compliance and security policies via Intune/Autopilot and manage device lifecycle.

Job description

Location: Chesterfield (with occasional travel to other sites within the East Midlands as required)

Contract: Permanent

Reports to: Platforms & Endpoint Lead

About the Role

We’re looking for an experienced IT Engineer to play a key role in supporting and developing EMCCA’s modern Microsoft cloud and endpoint environment. This is a hands-on technical role, combining strong second line support capability with the opportunity to improve services, strengthen security, and contribute to a resilient, user-focused ICT function.

You’ll provide technical support and administration across Microsoft 365, Azure/Entra ID, Intune/Autopilot and endpoint security, while also delivering onsite support, coordinating with our Managed Service Provider (MSP) and SOC, and contributing to service governance and cyber assurance.

This role suits someone who enjoys solving complex problems, working autonomously within clear frameworks, and collaborating with colleagues and partners to deliver high-quality outcomes.

Key Responsibilities

• Provide technical administration and support for Microsoft 365 (Exchange Online, SharePoint/OneDrive, Teams), Azure/Entra ID, Intune/Autopilot, and endpoint security baselines.
• Resolve incidents and service requests, including escalated issues, ensuring accurate logging, clear communication, and timely resolution through the ITSM tool.
• Deliver onsite support and equipment installations across EMCCA sites, undertaking site health checks and coordinating changes and escalations with the MSP.
• Administer identity and access management, including licence management, enterprise application onboarding (SSO), and Conditional Access policies.
• Apply configuration, compliance and security policies via Intune/Autopilot and manage device lifecycle processes (joiners, movers, leavers).
• Work with suppliers and SaaS vendors, raising and tracking tickets, validating fixes, and supporting service catalogue and knowledge base updates.
• Contribute to service governance activities including change enablement, root cause analysis, knowledge management, and Cyber Essentials Plus evidence.
• Develop and maintain automation and reporting using tools such as PowerShell and Microsoft Graph.
• Create and maintain runbooks and knowledge articles, supporting a shift-left approach and continuous service improvement.

Proud member of the Disability Confident employer scheme

IT Engineer

Company: East Midlands Combined County Authority

Salary: £35,570 to £40,444 a year

Hours: Full-time

Location: Chesterfield, S40 1SA

Working pattern: Hybrid - 3 days remote

Job type: Permanent

Posting date: 27 Oct 2026

Closing date: 10 Nov 2026

Summary

IT Engineer

Grade: E14

Salary: £35,570-£40,444

Directorate: Resources

Location: Chesterfield (with occasional travel to other sites within the East Midlands as required)

Contract: Permanent

Reports to: Platforms & Endpoint Lead

About the Role

We’re looking for an experienced IT Engineer to play a key role in supporting and developing EMCCA’s modern Microsoft cloud and endpoint environment. This is a hands-on technical role, combining strong second line support capability with the opportunity to improve services, strengthen security, and contribute to a resilient, user-focused ICT function.

You’ll provide technical support and administration across Microsoft 365, Azure/Entra ID, Intune/Autopilot and endpoint security, while also delivering onsite support, coordinating with our Managed Service Provider (MSP) and SOC, and contributing to service governance and cyber assurance.

This role suits someone who enjoys solving complex problems, working autonomously within clear frameworks, and collaborating with colleagues and partners to deliver high-quality outcomes.

Key Responsibilities

• Provide technical administration and support for Microsoft 365 (Exchange Online, SharePoint/OneDrive, Teams), Azure/Entra ID, Intune/Autopilot, and endpoint security baselines.
• Resolve incidents and service requests, including escalated issues, ensuring accurate logging, clear communication, and timely resolution through the ITSM tool.
• Deliver onsite support and equipment installations across EMCCA sites, undertaking site health checks and coordinating changes and escalations with the MSP.
• Administer identity and access management, including licence management, enterprise application onboarding (SSO), and Conditional Access policies.
• Apply configuration, compliance and security policies via Intune/Autopilot and manage device lifecycle processes (joiners, movers, leavers).
• Work with suppliers and SaaS vendors, raising and tracking tickets, validating fixes, and supporting service catalogue and knowledge base updates.
• Contribute to service governance activities including change enablement, root cause analysis, knowledge management, and Cyber Essentials Plus evidence.
• Develop and maintain automation and reporting using tools such as PowerShell and Microsoft Graph.
• Create and maintain runbooks and knowledge articles, supporting a shift-left approach and continuous service improvement.

Proud member of the Disability Confident employer scheme

About Disability Confident Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.

Related jobs

Microsoft 365 & Azure Consultant (AWDO-C15218)

£45,000 to £55,000 per year

AWD online

Remote Contract Full time

Senior Identity Consultant (AWDO-C15265)

Competitive + Benefits

AWD online

Remote Contract Full time

Senior Integration & Automation Engineer

up to £40,000 per annum (depending on experience)

The Devonshire Group

Bakewell

Permanent Full time

Browse more jobs