Cloakroom Attendant (Fixed Term)

Caprice Holdings Ltd; City of Westminster; On-site; GBP 12,000 - 18,000; Full time

Benefits offered by this job

Dining discount

Early pay

Maternity leave

Cycle to work

English classes

Medical & life insurance

Employee assistance programme

Pension scheme

Job summary

Seksi Fish is seeking a meticulous Cloakroom Attendant in Mayfair to ensure secure and efficient cloakroom service for guests. You will greet guests, check in and retrieve belongings, and collaborate with the team to deliver a seamless dining experience.

The role emphasizes strong organizational skills, excellent interpersonal communication, and the ability to multitask in a fast-paced hospitality environment. This on-site position offers opportunities within a renowned dining destination.

Qualifications

• Previous experience in cloakroom or customer service is advantageous but not required.
• Excellent communication and interpersonal skills.
• Strong organizational skills and attention to detail.
• Ability to multitask in a fast-paced environment.
• Positive and friendly demeanor.

Responsibilities

• Greet and assist guests with check-in and retrieval of belongings.
• Maintain a secure and organized cloakroom area.
• Provide courteous and efficient service to guests, addressing inquiries and requests.
• Collaborate with staff to ensure a seamless guest experience.
• Keep the cloakroom area clean and well-maintained.
• Uphold high standards of service and guest satisfaction.

Skills

Customer service

Communication

Organization

Multitasking

Positive attitude

Job description

Sexy Fish, located in the heart of Mayfair, is an avant-garde dining destination celebrated for its opulent decor, innovative cuisine, and electric atmosphere. As a pioneer in the culinary scene, Sexy Fish offers a unique blend of art, fashion, and culinary excellence. Our food takes its inspiration from Asian cuisine, with a focus on Japan - sushi, sashimi, tempura, and robata. The bar is known for offering the world's largest Japanese Whisky Collection and prides itself on unique service standards and cocktail knowledge. With creativity and flair at the front of every cocktail & drink created, the team won the Best International Restaurant Bar at TOTC 2022.

We are currently seeking a meticulous and customer-focused Cloakroom Attendant to join our dynamic team. As a Cloakroom Attendant, you will play a vital role in ensuring the comfort and convenience of our guests by providing a secure and efficient cloakroom service. If you have a passion for hospitality, excellent organizational skills, and are committed to delivering top-notch service, we invite you to be an integral part of the experience in our restaurant.

Key Responsibilities

• Greet and assist guests with the check-in and retrieval of personal belongings.
• Maintain a secure and organized cloakroom area.
• Provide courteous and efficient service to guests, addressing inquiries and special requests.
• Collaborate with other staff members to ensure a seamless guest experience.
• Keep the cloakroom area clean and well-maintained.
• Uphold the highest standards of service and guest satisfaction.

Requirements

• Previous experience as a cloakroom attendant or in a customer service role is advantageous but not required.
• Excellent communication and interpersonal skills.
• Strong organizational skills and attention to detail.
• Ability to multitask in a fast-paced environment.
• Positive and friendly demeanour.

Benefits

• -30% Dining discount across our Caprice restaurants (excluding Scott's Mayfair) & The Ivy Collection
• Access to early pay, savings tools & financial coaching via Stream
• Enhanced maternity & paternity leave
• Cycle to work scheme and refer-a-friend bonuses up to £1,000
• English language classes, length of service awards & employee recognition bonuses
• Private medical and life insurance for senior leaders, life insurance for head office employees
• Employee Assistance Programme
• Plus, a structured pension scheme with employer contributions

Join our team and be a part of a distinguished establishment committed to delivering unparalleled hospitality.

We promote a working environment in which equal opportunity and diversity is recognised, valued, and encouraged.