Clinical Trials Front Desk Coordinator

Clerkenwell Health; Greater London; On-site; GBP 25,000 - 35,000; Full time

Benefits offered by this job

Pioneering clinical research environm.

Supportive team of professionals

Exposure to mental health research

Job summary

Clerkenwell Health is seeking an Office Assistant to provide front-of-house and general office support at our London sites, including Marylebone/Baker Street. You will welcome trial participants, manage enquiries, and help keep the site organised and compliant with regulatory standards.

The role requires confidence, organisation, and a proactive approach to support clinical research activities and daily site operations.

Qualifications

• Experience in a reception/front-of-house role.
• Fluent English; clear communication and professional demeanour.
• Well organised with the ability to prioritise tasks.

Responsibilities

• Serve as first point of contact for trial participants and visitors.
• Direct people and manage enquiries, calls and messages.
• Keep reception area tidy, stocked and audit-ready.
• Assist with site maintenance and logistics as needed.
• Support site management and staff events.

Skills

Receptionist experience

Customer-facing

Organised

Assertive communication

Education

GCSE/A level

Tools

Microsoft Office

Job description

Clerkenwell Health is seeking an Office Assistant to provide front-of-house and general office support at our London sites, including Marylebone/Baker Street. You will welcome trial participants, manage enquiries, and help keep the site organised and compliant with regulatory standards.

The role requires confidence, organisation, and a proactive approach to support clinical research activities and daily site operations.