Clinical Team Manager - Holding Pool - Gloucestershire - Internal Only

South Western Ambulance Service Nhs Foundation Trust; Gloucester; On-site; GBP 42,000 - 62,000; Full time

Job summary

South Western Ambulance Service NHS Foundation Trust (SWAST) is seeking a Clinical Team Manager to join our station-based teams and play a key role in delivering high-quality urgent care across Gloucestershire. You will lead, develop and support clinicians, ensuring compassionate care and rapid incident response.

Applicants should have NHS/ambulance leadership experience, registration as a Paramedic or Nurse, and a commitment to quality improvement and staff welfare.

Qualifications

• Registered Paramedic band 6 or Registered Nurse Degree with 2+ years’ experience.
• Management diploma or equivalent demonstrable experience.
• Full driving licence including C1 due to operational command role.
• Evidence of ongoing CPD.
• Robust evidence of experience with wider health care system management.
• Understanding Ambulance Response Program KPIs.
• Organisational Development or Innovation qualifications/experience.
• CPD around Major Incident Management qualifications.
• Ambulance sector experience.

Responsibilities

• Provide visible, compassionate leadership and empower the team to deliver high-quality patient care.
• Ensure daily operations meet clinical and operational performance objectives.
• Lead Trust command provision for effective incident response and staff/patient safety.
• Support well-being of station-based teams and ensure they feel valued and heard.
• Work with education colleagues to drive education, training, and development.
• Deliver direct clinical care and provide post-incident debriefing to foster improvement.
• Lead investigations, handle complaints, and ensure learning.
• Contribute to Clinical, Quality and Cultural transformation initiatives and drive service improvements.

Skills

Clinical experience

Leadership passion

Communication skills

Leadership presence

Quality improvement

Education

Paramedic Band 6 or Nurse Degree

Management diploma

Full driving licence (C1)

CPD evidence

OC JESIP training

Tools

JESIP training

Operational Command Training

Job description

Job summary
At South Western Ambulance Service NHS Foundation Trust (SWAST), we're looking for Clinical Team Managers (CTM) to join our station-based operational teams and play a vital role in shaping the future of urgent and emergency care across our communities.
This is your chance to help shape a supportive and inclusive leadership culture that prioritises both our people and our patients. If you're committed to excellence, embrace responsibility, and are passionate about delivering high-quality care, we'd love to hear from you.
You Will Bring:

• Experience within clinical or ambulance service setting
• A genuine passion for supporting and leading people, improving patient care, and making a difference through positive change - either as an aspiring or experience leader.
• Excellent communication and influencing skills, with confidence in engaging colleagues, stakeholders, and external partners
• A visible and approachable leadership style, thriving in a fast-paced and responsive environment
• Aknowledge of quality improvement, clinical governance, performance metrics, and operational delivery

Please note that this advert is for the Holding Pool. All successful candidates will be entered into the Gloucestershire Clinical Team Manager Holding Pool to await future opportunities.
Main duties of the job
Key Responsibilities

• Provide visible, compassionate leadership, supporting and empowering your team to deliver consistently high-quality, safe, and effective patient care.
• Ensure daily operations consistently meet clinical and operational performance objectives across key metrics
• Play an active role in the Trust's command provision, delivering strong leadership, to provide an effective response during incidents and ensuring the safety and welfare of team members and patients
• Support the well-being of station-based teams, ensuring they feel valued, heard, and cared for
• Work in partnership with education colleagues to drive education, training, clinical appraisal, and development across your team
• Deliver direct clinical care and provide support, guidance, and post-incident debriefing to your team fostering a culture of continuous improvement and learning
• Lead and manage complaints, team issues, and investigations efficiently and professionally, ensuring resolution and learning
• As a key member of the Integrated County Clinical Team contribute to and lead local Clinical, Quality and Cultural transformation initiatives, championing innovation and service improvements to meet evolving patient and operational needs.

About us
We are committed to fostering a diverse and inclusive workplace and strongly encourage applications from individuals of all backgrounds, particularly women and other underrepresented groups. Female representation within our operational leadership team is currently much lower than we want it to be and is not currently reflective of the makeup of our operational teams. A representative workplace is important to us culturally and by improving this we will be better placed still to respond to the needs of our local communities our people and our workplace.
To explore the full range of staff benefits we offer, please visit our website.
www.swasft-joinus.co.uk
Job responsibilities
For further information about this role please see attached the job description and person specification.
Person Specification
Education and Qualifications
Essential

• Registered Paramedic band 6 or Registered Nurse Degree or Equivalent with a minimum of 2 years' experience
• Management diploma or evidence of equivalent demonstrable experience
• Full driving licence including C1 due to role requiring operational command response driving
• Evidence of ongoing CPD
• Robust evidence of experience and understanding of the wider health care system management
• A comprehensive understanding of the Ambulance Response Program KPIs
• Organisational Development or Innovation qualifications and/or experience
• On-going CPD around National Occupational Standards Major Incident Management qualifications
• Ambulance sector experience
• Ambulance Operational Command Training and JESIP

Previous experience (Paid/ Unpaid relevant to job)
Essential

• Relevant and evidence of operational experience in leadership
• Evidence of supervising of leading diverse teams of staff
• Working unsupervised and on own initiative to deliver Trust and national polices and guidelines
• Experience of working in a management position in public sector, and/or ambulance service
• Operated within a clinical service

Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).