Team Manager Referral And Assessment Hub

Greater Manchester Mental Health Nhs Foundation Trust; Stretford; On-site; GBP 40,000 - 52,000; Full time

Benefits offered by this job

Cycle to work scheme

Salary sacrifice car scheme

Blue Light Card Discounts

27 days annual leave + bank holidays

Job summary

Greater Manchester Mental Health Foundation Trust in Salford seeks a Band 7 Team Manager to support the referral and assessment hub as part of community transformation. This is a full‑time role (37.5 hours) with a 9am–5pm pattern, five days per week, and a flexible base with travel across Salford.

The post includes on‑call duties and line management responsibilities, developing pathways with CMHTs/NMHT and wider services, promoting learning, quality assurance and safeguarding, and contributing

Qualifications

• A degree or equivalent in leadership and management.

Responsibilities

• Triage referrals entering the referral and assessment hub and provide an onward journey if not appropriate for Community Services.

Skills

Leadership

Team management

Policy implementation

Stakeholder engagement

Clinical supervision

Change management

Safeguarding

Risk assessment

Education & development

Strategic planning

Education

Qualified RMN (NMC)

OT registered

Social Worker registration

Job description

Job summary
As part of community transformation we are changing the way we Support individuals who are referred to Community Mental health services. We are continuing to develop the referral and assessment hub and are looking to recruit a B7 Team Manager to support the ongoing transformation of the service.

This post is a full time position (37.5 hours per week) and the working hours will be 9am - 5pm 5 days per week . The Hub is currently operational Monday to Friday 9am to 5pm so flexible working can be discussed. The post holder will be expected to travel across Salford and expected that base will be flexible.

This post includes participation in the Bronze on call rota.

Main duties of the job
Key duties will include:

Support the team to:

• Triage all referrals coming into the referral and assessment hub as part of a team. Providing an onward journey if not appropriate for Community Services.
• Completing assessments for those people requiring specialist mental health services under Community Mental Health Team or Neighbourhood Mental Health Team.
• To provide line management and Team management.
• To link in with CMHTs, NMHT and wider community services, and attend meetings as needed.
• To develop and maintain relationships and pathways with other services
• To promote awareness of the role of the referral and assessment hub, within local service area/team, GP practices and the wider community.
• Supporting with service management
• Support with policy and service improvement and development
• Supporting service user, carer and stakeholder involvement
• Promote a culture of learning, education and professional development
• Championing quality assurance by establishing quality standards relating to the service user and carer experience, implementing Divisional Action Plans and undertaking complaint investigations
• Adherer to the principles of safeguarding of children and vulnerable adults in line with Trust Policy and local reporting procedure and ensuring junior staff compliance with this.

Please see the full job description and person specification for more details.

About us
Greater Manchester Mental Health (GMMH) Foundation Trust employs over 7,000 members of staff, who deliver services from more than 120locations.

We provide inpatient and community-based mental health care for people living in Bolton, the city of Manchester, Salford,Trafford and the borough of Wigan, and a wide range of specialist mental health and substance misuse services across Greater Manchester, the north west of England and beyond.

Greater Manchester is one of the world's most innovative, original and exciting places to live and work. From the beauty of the surrounding countryside to the heart of the vibrant inner city with great shopping, entertainment and dining options.

Wherever you go you will experience a great northern welcome with people famed for their warmth, humour and generosity.

Our people enjoy their work, have opportunities to learn and develop their skills and are encouraged to generate new ideas that improve care for our service users.

Job responsibilities
Please see attached job description and person specification

Staff benefits

Band
Saturday (midnight to midnight) and any week day after 8pm and before 6am
All time on Sundays and Public Holidays (midnight to midnight)
1
Time plus 47%
Time plus 94%
2
Time plus 41%
Time plus 83%
3
Time plus 35%
Time plus 69%
4 9
Time plus 30%
Time plus 60%

• 27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years
• Cycle to work scheme
• Salary sacrifice car scheme
• Blue Light Card Discounts

Person Specification
Other requirements
Essential

• Able to travel around the Trust footprint
• Ability to work over 24 hour, 7 days a week team, to facilitate line management and support practitioners.
• Participate in bronze on call rota subject to agreement

Skills and abilities
Essential

• Understand all Trust Policies and Procedures
• Understand the Trusts Strategic Goals and how they can support them
• Understand the need to safeguard children and vulnerable adults
• Carry out all duties and responsibilities of the post in accordance with Equal Opportunities, equality and Diversity and dignity in care and work policies and principles
• Maintain high standards of quality in corporate and clinical record keeping ensuring information is always recorded accurately, appropriately and kept up to date
• Take reasonable care of the health and safety of yourself and other persons
• Contribute to the control of risk and to report any incident, accident or near miss
• Protect service users, visitors, and employees against the risk of acquiring health care associated infections
• Take responsibility for own learning and development
• Evidence of ongoing professional development.
• A degree or equivalent in leadership and management.
• Experience of change projects / Managment
• Offer advice and consultation to members of the multi-disciplinary team based on solid clinical experience of mental health nursing.
• Support the Team Managers and other Senior Practitioners / Professional Leads in the daily operation of the Teams.
• Lead on the implementation of, the Trust-wide Strategies across the Directorate
• Facilitate a culture of lifelong learning, including involvement in the process of Individual Development and Personal Review (IDPR), and Personal Development Plans.
• Participate in and ensure provision of Clinical Supervision, both as Supervisee and Supervisor and an understanding of the Knowledge, Skills Framework under Agenda for Change
• Promote a learning environment for students
• Ensure compliance with policy, procedure, and protocol, in consultation with the Team Managers, other Senior Practitioners and Professional Leads
• Participate in multi-agency meetings e.g., Protection of Vulnerable Adults, Child Protection.
• Understand the Clinical Governance agenda and provide professional representation in local groups supporting consultation and implementation.
• Full understanding of the Care Programme Approach including the needs and rights of Carers.
• Understanding of current national policy and initiatives in relation to severe and enduring mental health issues.
• Good knowledge of assessment and triage of referrals
• Post registration experience of working in multi-disciplinary Home Treatment team or other mental health community services
• Evidence of post registration specialist training and development.
• Experience of participating in audit and an understanding of implementing Action plans relating to the outcome of audits
• Knowledge of requirements under the Care Programme Approach including the needs of carers and the mental health Minimum Data Set.
• Previous experience in a clinical leadership role

Qualifications/experience
Essential

• Professional qualification and current registration (Qualified RMN, OT or Social Worker)
• Post registration training relevant to mental health/leadership/management

Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).