Clinical Team Manager

Bupa; London; Hybrid; GBP 45,000; Full time

Job summary

Bupa is seeking a Clinical Team Manager for a hybrid role in London to lead a team of clinicians, ensuring high-quality care delivery and compliance with regulations. The ideal candidate will have professional registration and experience managing teams in a customer-focused environment. Join Bupa, where we prioritize health and wellbeing for both employees and customers.

Benefits

25 days holiday, increasing with service

Bupa health insurance

Enhanced pension and life insurance

Onsite gyms or local discounts

Flexible working options

Qualifications

• Essential: Registration as a Registered General Nurse, Children's Nurse, or Paramedic.
• Desirable: Speciality in acute care, oncology, or cardiology.
• Experience in managing or mentoring a team in a regulated environment.

Responsibilities

• Lead and inspire clinical advisors to ensure high-quality service.
• Monitor team performance and manage risk in compliance with FCA and CQC.
• Collaborate with senior leaders to align clinical strategy with business goals.

Skills

Communication

Interpersonal Skills

Decision Making

Risk Management

Commercial Awareness

Proactive Mindset

Resilience

Education

Registration with NMC or HCPC

Job description

Job Description:

Clinical Team Manager

Salford Quays / London – hybrid with 1 day a week on site

Permanent

Full time - 37.5 hours per week

£45k

We try to consider all types of flexibility, including locations, hours and working patterns.

We make health happen:

At Bupa, we’re here to help people live longer, healthier, happier lives – and to make a better world. That’s what drives everything we do. As a Clinical Team Manager, you’ll play a vital role in leading a team of clinicians who support our customers with expert care and guidance.

You’ll be part of a team that’s passionate about delivering great outcomes. Whether it’s coaching your team, improving service delivery, or ensuring regulatory compliance, you’ll be helping us make health happen every day. And because we reinvest everything back into our people and services, you’ll have the support and resources to grow your career and make a real impact.

How you’ll help us make health happen:

As a Clinical Team Manager, you’ll:

• Lead and inspire a team of clinical advisors, ensuring high-quality service and regulatory compliance.
• Drive performance by setting clear goals, supporting development, and managing training and competency.
• Promote a culture of continuous learning, clinical excellence, and customer-first thinking.
• Monitor team performance, identify trends, and take action to improve outcomes and efficiency.
• Collaborate with peers and senior leaders to align clinical strategy with wider business goals.
• Manage risk, incidents, and compliance protocols in line with FCA and CQC standards.
• Support operational planning and contribute to short- and long-term service improvements.
• Represent Bupa’s values and clinical excellence in internal and external stakeholder relationships.

Key Skills / Qualifications needed for this role:

• Registration with a relevant professional body (e.g. NMC or HCPC) as a Registered General Nurse, Children’s Nurse, or Paramedic is essential (A speciality such as acute care, oncology or cardiology is desirable).
• Experience managing or mentoring a team in a customer-focused or regulated environment
• Strong communication and interpersonal skills – you’ll be guiding, coaching, and influencing others
• A proactive, solutions-focused mindset with the ability to manage competing priorities
• Confidence in making decisions and managing risk within agreed parameters
• A commercial mindset – you’ll understand how to balance great care with business performance
• Resilience and adaptability – you’ll thrive in a fast-paced, evolving environment

Benefits

Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health – from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits.

• 25 days holiday, increasing through length of service, with option to buy or sell
• Bupa health insurance as a benefit in kind
• An enhanced pension plan and life insurance
• Onsite gyms or local discounts where no onsite gym available
• Various other benefits and online discounts

Why Bupa?

We’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.

We encourage all of our people to “Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That’s why we especially encourage applications from people with diverse backgrounds and experiences.

Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We’ll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.

If you require information regarding this role in an alternative format, please email: [e-mail]

Time Type:

Full time

Job Area:

Clinical Services

Locations:

Angel Court, London, Bupa Place