Clinical Team Administrator

NHS Jobs; Tees Valley; Hybrid; GBP 21,000 - 25,000; Full time

Job summary

Tees Esk and Wear Valleys NHS Foundation Trust is seeking a Clinical Team Administrator to support the Adult Learning Disabilities team across Hartlepool and Stockton. Attendance at bases is required, with occasional travel for cover and meetings.

The role requires strong organisational and secretarial skills, experience in a busy office, and a commitment to confidentiality. This NHS Trust serves multiple regions and values compassionate, professional support.

Qualifications

• Level 3 qualification or willingness to pursue Level 3 in Business Administration.
• RSA Level 2 or equivalent secretarial/administrative experience in a clinical environment.
• Proficiency in Microsoft Office and confidential administrative duties.

Responsibilities

• Provide comprehensive administration support to the Adult Learning Disabilities team.
• Coordinate diary schedules, meetings and information flow within a busy office.
• Travel between Hartlepool and Stockton bases for cover and meetings as required.
• Maintain confidentiality and handle sensitive information with discretion.
• Support/ supervise staff and manage financial records within guidelines.

Skills

Microsoft Office

Diary management

Data protection

Customer service

Administrative procedures

Education

Level 3 Qualification in Business Administration

RSA Level 2

Tools

NHS systems

Job description

Go back Tees Esk and Wear Valleys NHS Foundation Trust

Clinical Team Administrator

The closing date is 30 September 2026

We are looking to expand our team of well organised clinical team secretary/administrators, to provide an efficient support service to the Adult Learning Disabilities team based across two sites (Centre of Independent Living, Hartlepool and Wessex House, Stockton). There is the expectation for the successful candidate to travel to either of our bases in cases where cover is needed for leave, and for team meetings.

Due to the role requirements, attendance in base is required and therefore remote working would not be suitable for this role.

You must have the Right to Work in the UK in order to be successfully appointed to this role. Please note, this role does not meet the required eligibility criteria for sponsorship under the Skilled Worker visa and therefore the Trust is unable to offer sponsorship for this particular role.

Main duties of the job

Applicants should be able to demonstrate excellent communication and organisation skills, have an understanding of administrative/clerical procedures, and experience of working in a busy office environment.

Applicants should be self-motivated, organised and have a flexible approach to work. The ability to work as part of a team as well as taking ownership of their own workload. A willingness to perform repetitive tasks whilst maintaining attention to detail and have the capacity to prioritise tasks whilst dealing sensitively with issues and maintaining confidential information.

Excellent communication skills, both verbal and written coupled with proven secretarial skills and previous experience is essential.

About us

We are the Mental Health & Learning Disability NHS Trust for County Durham and Darlington, Teesside, North Yorkshire, York and Selby.

From education and prevention, to crisis and specialist care --our talented and compassionate teams work in partnership with our patients, communities and partners to help the people of our region feel safe, understood, believed in and cared for.

We nurture the recovery journey of anyone in need of our help. In Our Trust, everyone has a say in how they are supported and treated because we listen to every person in our care until they feel understood. Our patients, their families and carers work together with us towards better mental health.

We're committed to new thinking that improves the wellbeing of our region. We connect with our communities and partners to get mental health care right, in areas that really need it.

We won't rest until everyone in our region has the mental health care they need, to lead their best possible life.

Job responsibilities

Please refer to the attached job description for further details.

To promote at all times a positive image of people with mental health conditions and/or learning disabilities.

To promote at all times a positive image of the Service/Department and the wider Trust.

To interact compassionately with service users at all times.

To provide a comprehensive administration support service.

To provide cross cover support as required.

Person Specification

Qualifications

• Level 3 Qualification in relevant field or equivalent experience or willingness to work towards Level 3 in Business Administration.
• Key skills/functional skills in literacy and numeracy Level 2 OR O Level (Grade C and above/New GCSE in Maths and English (Grade 4 to 9) are an essential requirement to be fully competent in the role.
• Level 3 in Business Administration
• RSA Level 2 or equivalent Secretarial/administrative experience in a clinical environment

Experience

• Experience of working in an administrative environment (diary management, filing systems, meeting coordination, minute talking, data input, collating and presenting information
• Customer Service experience (face to face, answering calls, correspondence)
• Experience of organising completing demands and workloads
• Experience of setting up and maintenance of administrative systems and processes
• Experience of working autonomously and proactively
• Experience of supporting/supervising staff
• Experience of handling monies and working within financial guidelines.

Knowledge

• Comprehensive knowledge of Microsoft Office applications.
• Understanding of data protection and the need for confidentiality and how to maintain this
• Knowledge of office systems and processes
• Knowledge of NHS systems

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Tees Esk and Wear Valleys NHS Foundation Trust

Address

Centre of Independant Living, Hartlepool & Wessex House, Stockton

Centre of Independant Living, Hartlepool & Wessex House, Stockton