Case Manager

Gmmh; Prestwich; On-site; GBP 58,000 - 65,000; Full time

Benefits offered by this job

27 days annual leave + bank holidays

Flexible working opportunities

Job summary

Greater Manchester Mental Health (GMMH) Foundation Trust is seeking an experienced Case Manager for the Women’s Secure Transformation Programme at Prestwich Hospital. The role focuses on high-quality oversight of women’s secure and specialised pathways, within a dynamic Provider Collaborative governance structure, and involves collaboration with NHS England and external partners.

The successful candidate will lead on pathway assurance, quality delivery and stakeholder engagement, with a clear

Qualifications

• High-level management skills and capability to lead clinical services.
• Effective case management across secure/specialised services.
• Strong communication across multiple agency boundaries at national level.

Responsibilities

• Aligned to the national Case Management function, provides expert women’s secure and specialised pathway oversight and quality assurance.
• Develop service delivery, pathway advice and service improvements for secure/specialised services.
• Specialised informed experience to ensure effective pathway oversight.
• Ensure patients receive a high-quality service, free from stigma, discrimination and harm; escalate quality concerns and remedial actions.
• Fulfil 6-8 weekly host and placing commissioner oversight responsibilities.
• Robust oversight of patient flow.
• Support capacity and demand planning.
• Support mandated mental health targets including national LD/A programme.
• Deliver provision of competent, confident and responsive Case Management against SOP.
• Ensure oversight of EPCs and related systems.
• Support performance monitoring and engagement with stakeholders, patients and carers.

Skills

High-level management

Case management

Strong communication

Stakeholder engagement

Education

Registered Mental Health / Learning Disability Nurse

Forensic Psychiatry Diploma / commissioning qualification / masters

Job description

Main area Case Management Grade Band 8a Contract Permanent Hours

• Full time
• Job share

37.5 hours per week (Happy to discuss flexible working) Job ref 437-8192986-A

Site Harrop House, Prestwich Hospital Town Prestwich Salary £57,528 - £64,750 per annum Salary period Yearly Closing 15/10/2026 23:59 Interview date 22/10/2026

Job overview

We are seeking a highly motivated & experienced health or social care professional with adult secure/specialised women’s pathway experience to join the Quality and Commissioning Team, at the GM Provider Collaborative (PC). The Team holds commissioning & quality responsibility on behalf of the GM ICB/NHS England for adult secure & specialised mental health services across GM. This is an exciting opportunity to work within a dynamic commissioning environment, providing clinically informed support in line with the PC’s governance structure, to a complex, specialised programme. The successful candidate will ensure oversight for women’s secure and specialised pathways. As part of the role, the post holder will drive forwards the Women’s Secure Transformation Programme in line with local and national objectives. The post holder will act as a key contributor to the PC’s quality assurance arrangements, working closely with the Senior Case Manager and Head of Quality. The role also provides a link to a range of stakeholders across NHS organisations, independent sector providers and system partners. The successful candidate will require the ability to demonstrate effective communication skills, responsiveness, resilience, confidentiality & integrity. Based at Prestwich Hospital, offering a combination of office & remote working across the footprint & wider as required. Working hours are 9am-5pm Monday to Friday, though some flexibility & out of hours visits may be needed..

Main duties of the job

• Aligned to the national Case Management function, provides expert women’s secure and specialised pathway oversight and quality assurance.
• Build a combination of clinical expertise and technical skills to develop strong service delivery, pathway advice and service improvements for secure/specialised services.
• Specialised informed experience to ensure effective pathway oversight
• Ensure patients receiving a high-quality service, free from stigma, discrimination and harm, escalating quality concerns and supporting remedial actions
• Effectively fulfil 6-8 weekly host and placing commissioner oversight responsibilities
• Robust oversight of patient flow
• Supporting strategic leads in capacity and demand planning
• Support mandated mental health targets including national LD/A programme
• Deliver provision of competent, confident and responsive Case Management function against the national Standard Operating Procedure. Noting the role requirements cover the GM secure and specialised population and whilst intended to focus primarily on women’s pathways, there may be cross cover when required for other aspects of the team
• Ensure oversight and effective systems are in place to manage Exceptional Packages of Care (EPCs)
• Support performance monitoring and achievement of targets
• Ensure effective engagement with stakeholders, patients and carers

Working for our organisation

Greater Manchester Mental Health (GMMH) Foundation Trust employs over 7000 members of staff, who deliver services from more than 122 locations.

We provide inpatient and community-based mental health care for people living in Bolton, the city of Manchester, Salford,Trafford and the borough of Wigan, and a wide range of specialist mental health and substance misuse services across Greater Manchester, the north west of England and beyond.

Greater Manchester is one of the world's most innovative, original and exciting places to live and work. From the beauty of the surrounding countryside to the heart of the vibrant inner city with great shopping, entertainment and dining options.

Wherever you go you will experience a great northern welcome with people famed for their warmth, humour and generosity.

Our people enjoy their work, have opportunities to learn and develop their skills and are encouraged to generate new ideas that improve care for our service users.

Detailed job description and main responsibilities

Please see attached job description and person specification

• 27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years

Person specification

Values and behaviours

• Demonstrable commitment to and focus on quality, promotes high standards to consistently improve patient outcomes
• Demonstrably involves patients and the public in their work

Qualifications

• Registered Mental Health/Learning Disability Nurse or other registered allied health or social care professional
• Possess a relevant additional professional qualification e.g. Forensic Psychiatry Diploma, commissioning qualification, masters level

Knowledge and experience

• Detailed knowledge of legal issues pertaining to the specialist service, including MHA 1983, after care under supervision, sex offender legislation, probation orders and life licence, Ministry of Justice procedures and child protection legislation
• Detailed operational knowledge of specialised forensic and secure mental health and LD/A in-patient services ,including risk assessment/management
• Should have an appreciation of the relationship between NHS E/I and individual provider and commissioning organisations
• Current Member of relevant professional body
• Previous commissioning experience or direct experience of the provider/commissioner interface/responsibilities
• Robust understanding of NHS Provider Collaboratives and the interface between the ICB and NHSE

Skills and capabilities

• High-level management skills, able to perform to high level in clinical setting, holding services to account and ensuring effective use of Provider Collaborative resources.
• Effective Case Management or transferable professional skills, focusing on the needs of the individual and the context of their pathway in relation to all clinical and legal processes
• High-level communication in particular skills across a range of agency and professional boundaries at a national level.

Physical skills

• Working knowledge of Microsoft Office and teams with intermediate keyboard skills

Equality and diversity

• Needs to have a thorough understanding of and commitment to equality of opportunity and good working relationships both in terms of day-to-day working practices, but also in relation to management systems

Communication

• Must be able to provide and receive highly complex, sensitive or contentious information, negotiate with senior stakeholders on difficult and controversial issues, and present complex and sensitive information to large and influential groups, demonstrating integrity and resilience.
• Ability to negotiate on difficult and controversial issues including performance and change.

Planning

• Evidence of planning and delivering projects and services on time.

Financial and physical resources

• Previously responsible for a budget, involved in budget setting and working knowledge of financial processes
• Senior management experience in health, social care or an equivalent setting to be able to demonstrate transferrable skills

Important Information about working for GMMH:
All positions within the Trust are subject to satisfactory pre-employment checks, for further information on the checks required please visit the NHS Employers website www.nhsemployers.org

The Trust mandates all post holders who require a DBS for their role to subscribe to the DBS Update Service. You will be required to enrol for this service for a fee of £16 per year and maintain registration throughout your employment with GMMH.

Applicants are encouraged to apply for posts at Greater Manchester Mental Health who have direct experience of mental health, learning disability or drug and alcohol services either as a service user or a carer.

The Trust is also committed to safeguarding children, young people and vulnerable adults and requires all staff and volunteers to share this commitment.

We are aspiring to ensure our workforce is representative of the diverse communities that we serve, and we are strongly committed to removing barriers to employment for candidates from under-represented groups, for example BAME, Disabled and LGBT+ communities. If you would like to have an informal chat about the recruitment process for this role or would value some additional support, we’d love to hear from you.

Use of Artificial Intelligence (AI) when writing job applications

A candidate may utilise the help of AI when writing job application.The assessment of an application is made on its entirety and most times AI-generated content does not fully grasp the context and requirements of the job one applies for thus producing inaccurate and misleading information, especially in the supporting statement section of an application that can lack real life examples of one’s achievements, success and challenges.

We have added a disclaimer to our application process advising that the use of AI is monitored. GMMH reserves the right to follow up with a candidate at the interview on specific responses and those examples used in the supporting statement to explore it further.

Sponsorship

We are proud to be an approved sponsor for the Skilled Worker visa. Applications from individuals who require sponsorship will be considered alongside all other applications. Please be aware that not all roles are eligible for sponsorship. You can review the list of eligible roles and salary requirements on the UK Government’s website – .

If you are offered a role with us and you require sponsorship, we will check your eligibility in line with the information on the above website. Your offer of employment could be withdrawn if the role is not eligible for sponsorship, and you are not otherwise able to evidence your right to work in the UK.

The Home Office introduces new changes from 22/07/2025 that impact the health and care sector, you may wish to familiarise with it here .

Do you have experience outside the NHS?

We want to attract and retain people with diverse skills and experience, to deliver inclusive healthcare services to our communities.

We will consider relevant experience outside the NHS to calculate your salary on appointment. Please contact our Recruitment Team for more information.

Please note, this vacancy may be closed at any time if sufficient applications have been received

Employer certification / accreditation badges

You must have appropriate UK professional registration.

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

As a service user, relative or carer using our services, sometimes you may need to turn to someone for help, advice, and support.