Clinical Systems & Data Analyst (SystmOne)

Acorns; Stirchley; On-site; GBP 28,000 - 30,000; Full time

Benefits offered by this job

Health cash plan

Gym membership & equipment discount

Bike2Work scheme

Employee discounts (Blue Light Card)

Pension scheme contributions

Annual leave progression

Job summary

Acorns Children's Hospice is seeking a Clinical Systems & Data Analyst to maximise the value of our clinical systems and data to support high-quality care. You will develop and optimise SystmOne and other systems, ensuring the needs of clinical and operational teams are met.

You will analyse clinical and operational data, produce dashboards and insights, and support configuration, testing, and improvements. A DBS check and evidence of immunisation may be required.

Qualifications

• Level 3 qualification (or equivalent) in Health, Social Care, Data/Analytics or related field.
• Experience handling data in healthcare, charity, or education settings.
• Experience configuring or optimising SystmOne functionality.
• Ability to train and support users on clinical and digital systems.

Responsibilities

• Analyse clinical and operational data and produce dashboards and insights for teams.
• Support and develop SystmOne and other systems, configuring improvements.
• Maintain data quality, governance, and regulatory reporting.
• Provide training and system support across Acorns services.

Skills

SystmOne experience

Healthcare data analysis

Data reporting & dashboards

Education

Level 3 qualification in Health/Data or equivalent

Tools

SystmOne

Job description

Clinical Systems & Data Analyst (SystmOne)

Acorns Children's Hospice 736 subscribers

Acorns Children's Hospice are looking for a Clinical Systems & Data Analyst to maximise the value of our clinical systems and data to support high-quality care. You will work closely with the Senior Data and Clinical Systems Lead to develop and optimise the management of SystmOne and other systems, ensuring the needs of the clinical and operational services are met.

About the Role

At Acorns Children's Hospice, we provide specialist palliative care for children, and young people with life-limiting and life-threatening conditions, and we support their families through every step of their journey, and through transition. Our work is defined by compassion, expertise, and an unwavering belief that every child deserves comfort, dignity, and the chance to experience joy.

As a Clinical Systems & Data Analyst you will:

• Analyse and report on clinical and operational data, producing clear reports, dashboards and insights that help teams monitor performance, identify trends and make informed decisions.
• Support and develop our clinical systems, including SystmOne, helping to configure and test improvements, troubleshoot issues and identify ways to improve processes, data capture and the user experience.
• Maintain high standards of data quality and governance, supporting accurate and consistent record keeping, performance monitoring, regulatory reporting and compliance with information governance requirements.
• Work closely with colleagues across Acorns, providing training and system support, understanding their data and digital needs, and using your expertise to support continuous improvement across our services.

About You

• Level 3 qualification (or equivalent experience) in Business Management, Health, Social Care, Data/Analytics or another relevant field
• Experience of working with data within a healthcare, social care, charity or education environment
• Experience supporting development, configuration or optimisation of SystmOne functionality
• Able to train and support users in the effective use of clinical and digital systems

What We Offer

• £28,050 to £29,582 per annum
• 37.5 hours per week
• Based in your nearest Acorns Hospice (Birmingham, Walsall or Worcester)
• Employee discounts from leading retailers - including the Blue Light Card
• Discounts on refurbished tech
• Health cash plan
• Gym membership and equipment discount schemeBike2Work scheme - save up to 42% on bikes and equipment
• Wellbeing, legal and financial support
• Career development through our Acorns Academy offering leadership, coaching, fundraising, clinical training and more.
• Generous contribution to group personal pension plan (7.5%) or continuation of current NHS pension scheme
• NHS pension scheme life assurance or Acorns group life assurance scheme
• Annual leave entitlement increases with length of service

You need to be eligible to work in the UK to be considered for this role. We are committed to safeguarding children and vulnerable adults and therefore any successful candidate will be subject to an enhanced DBS check for children and will be asked to provide two satisfactory references. In addition, candidates will be asked to provide evidence of immunisation against specific diseases or confirm their willingness to receive the necessary vaccinations.

As a UNICEF Gold Rights Respecting organisation, we are committed to ensuring that the United Nations Convention for the Rights of the Child is embedded into both culture and practice within the organisation. As an employee you will be a Duty Bearer for Children's Rights and support all children to be Rights Holders.