Clinical Systems Configuration Analyst

Gloucestershire Health and Care NHS Foundation Trust; Tewkesbury; Hybrid; GBP 30,000 - 42,000; Full time

Job summary

Gloucestershire Health and Care NHS Foundation Trust is seeking a Clinical Systems Configuration Analyst to join our team. This fixed-term, 12-month role is full-time with 37.50 hours per week, initially office-based for induction and then hybrid working.

You will configure and optimise clinical systems to improve efficiency and user experience. You will develop expertise in RiO, SystmOne, IAPTus, Systems for Dentists and Lillie, with full training provided, and contribute to system

Qualifications

• Degree or equivalent qualification or experience.
• Advanced Word and/or Excel qualifications or equivalent knowledge.
• Experience of working within the NHS.

Responsibilities

• Work closely with system users, providing high-quality advice and support to Trust staff.
• Configure and optimise clinical systems to enhance efficiency and usability.
• Quickly develop expertise in RiO, SystmOne, IAPTus, Systems for Dentists and Lillie (training provided).
• Support system improvements, change management, and development projects.
• Handle business-as-usual configuration tasks and ad-hoc queries.

Skills

Clinical systems configuration

Problem-solving

Communication

Team working

Education

Degree or equivalent qualification or experience

Advanced Word and Excel qualifications

Tools

RiO

SystmOne

IAPTus

Systems for Dentists

Lillie

Job description

Gloucestershire Health and Care NHS Foundation Trust

Clinical Systems Configuration Analyst

The closing date is 30 November 2026

This role is offered on a fixed term basis for 12 months. The hours are full-time, 37.50 hours per week. (30+ hours can be considered)

Do you have experience using or configuring clinical systems such as RiO, SystmOne, IAPTus, Lillie, or Systems for Dentists? Are you looking for a new challenge in healthcare technology? Are you a proactive problem-solver eager to play a key role in driving system improvements at an organisational level?

We have an exciting opportunityavailable for individuals interested in learning and configuring one of the leading clinical systems used across NHS organisations in the UK.

The Clinical Systems Team is a supportive, innovative, and forward-thinking team, and we are looking for a collaborative team player with strong communication, organisational skills, and attention to detail.

Main duties of the job

About the Role:

Location: Full time in the office for induction period. Once trained hybrid working will be facilitated.

As a Clinical Systems Configuration Analyst, you will:

• Work closely with system users, providing high-quality advice and support to Trust staff
• Configure and optimise clinical systems to enhance efficiency and usability
• Quickly develop expertise in key systems, such as RiO, SystmOne, IAPTus, Systems for Dentists, and Lillie (full training provided)
• Support system improvements, change management, and development projects
• Handle business-as-usual configuration tasks and ad-hoc queries, ensuring seamless system functionality

Why Join Us?

The Clinical Systems Team is in a privileged position in being able to bring about positive change across the Trust. We aim to support both admin and clinical staff to perform their roles more effectively and ultimately improve patient care through use of the Trust's Clinical Systems. We pride ourselves on our positive, friendly and responsive service.

If you're passionate about clinical systems, problem-solving, and working in a fast-paced, collaborative environment, we'd love to hear from you.

The qualification, training & experience requirements for the role are underlined in the Job Description/Person Specification.

About us

We have a skilled and dedicated workforce of over 5000 colleagues working in a diverse range of services over 55 sites and within people's homes. We strive to enable a welcoming workplace culture that builds and celebrates civility, inclusivity and diversity, while providing a sense of belonging and trust.

Annual staff surveys, regular Pulse surveys and other engagement opportunities provide our people with lots of opportunity to tell us about their experiences of working with us. In the latest staff survey, 61% of colleagues gave us their views. It was great to hear that:

• 72% of colleagues would recommend the Trust as a place to work, ranking us 1st for Provider Trusts in the South West region on this question.
• 76% would recommend the standard of care provided in our services if a friend or relative needed treatment, also ranking us 1st in the South West region.
• 81% said that care of patients and service users is the Trust's priority, compared with an average in comparable NHS Trusts in England of 64%.

This high-level overview shows we are in a healthy position, with higher scores than average for comparable organisations, alongside a great response rate, indicating good staff engagement. However, we also know we have plenty of room for improvement in many areas. To that end, we continue to prioritise and invest in our commitment to genuinely becoming a Great Place to Work with consistent top-quartile performance in the annual staff survey and Pulse surveys.

Job responsibilities

Full details of the role can be found in the attached Job Description.

This post requires the post holder to be able to undertake all statutory and mandatory training.

A valid UK driving licence plus the use of own transport for business purposes is essential. For qualifying staff the Trust has a Lease Car Scheme in place and also offers a popular Salary Sacrifice Car Scheme with our partner Tusker.

To ensure you fully understand how the Trust, as a Data Controller, will process and store your data please read the attached document Applicant and Staff Privacy Notice prior to applying for the role.

Candidates for any staff appointment shall, when making application, disclose in writing to the Trust whether they are related to any governor. Failure to disclose such a relationship may disqualify a candidate and, if appointed, may render him/her liable to dismissal.

This role is not eligible for sponsorship as per the Governments UK VISA and Immigration Rules and Regulations. For more information please visit Work in the UK - GOV.UK

To support compliance with UK immigration requirements, all applicants who require a visa to work in the UK must disclose their visa history in full. This includes current and previous sponsors, dates of sponsorship, visa category, and any changes of employment. If you are on a Graduate or Dependant Visa, please disclose the expiry date on your application. Incomplete information may mean we are unable to consider your application

Person Specification

Qualifications

• Degree or equivalent qualification or experience
• Advanced Word and or Excel qualifications or equivalent knowledge
• Experience of working within the NHS

Experience

• Experience with using Clinical Systems
• Demonstrable evidence of being able to convey information in relation to management information in a confident and competent way
• Clinical System Configuration Experience

other requirements

• Driving licence and access to a vehicle with business insurance

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Gloucestershire Health and Care NHS Foundation Trust

Address

1010 Pioneer Avenue, Gloucester Business Park,

1010 Pioneer Avenue, Gloucester Business Park,