Clinical Support Worker / Receptionist

Ogden Macmillan Centre.harrogate And District Nhs Foundation Trust; Ripon; On-site; GBP 21,000 - 24,000; Full time

Benefits offered by this job

Supportive culture

Staff recognition

Wellbeing benefits

Job summary

Harrogate and District NHS Foundation Trust invites applications for a Clinical Support Worker in the Urgent Treatment Centre at Ripon Hospital. The role combines clinical registrations and reception duties, and involves booking patients into the electronic system while supporting triage and UCP teams.

You will work with Urgent Care Practitioners to deliver the UTC service in a busy environment. Prior CSW experience is preferred; training can be provided for the right candidate, with a focus on

Qualifications

• Previous experience as a Clinical Support Worker is preferable, ideally with acute/urgent care background.
• Training can be provided for the right candidate.
• Collaborative work within a multidisciplinary team is required.

Responsibilities

• Registering and booking patients into the electronic patient system.
• Support the triage and UCP teams in assessment and treatment of minor injuries and illness.
• Work alongside Urgent Care Practitioners to deliver the UTC service.

Skills

Clinical support worker experience

Urgent care background

Teamwork

Job description

This role is a combined Clinical and Reception role and will involve registering and booking patients into the electronic patient system. Working clinically you will support the triage and UCP teams in the assessment and treatment of patients that present with minor injuries and illness

Are you looking for a change, if so have you considered working in our busy Urgent Treatment Centre at Ripon Hospital. We are looking to recruit an experienced Clinical Support Worker who is highly motivated and enthusiastic to join our small team. Working alongside our Urgent Care Practitioners you will play a key role in delivering the UTC service. The successful candidates will be flexible, able to work effectively as part of a team and manage the pressure of working in busy environments. You must be passionate about providing an excellent experience for patients. Previous experience working as a Clinical Support Worker is preferrable ideally with an acute/urgent care background, however training can be supported for the right candidate. Work collaboratively as part of the multidisciplinary team delivering high standards of patient care.

Harrogate and District NHS Foundation Trust (HDFT) cares for the population in Harrogate and the local area, as well as across North Yorkshire, Leeds and parts of the North East. At HDFT we provide outstanding care to both our patients and our staff and we value Kindness, Integrity, Teamwork and Equality. If you're looking for an interesting and rewarding career in the NHS, where you can make a real difference to patients' lives, HDFT could be the place for you!

• A supportive culture so colleagues can bring their whole selves to work.
• Staff Recognition - as well as regular appraisals, we recognise achievements with our Making a Difference & Team of the Month Awards, along with annual Colleague Recognition Awards.
• Employee Support and wellbeing - we offer a wide range of staff benefits including an Employee Assistance Programme, counselling service and a fast-track Physiotherapy service.

Please note:

• Due to high levels of interest, posts may close early if we reach a sufficient number of applications
• Visa sponsorship is only available for certain roles. Please ensure the role you are interested in meets the criteria for a visa before submitting your application.
• Please also be aware that the Trust does not offer relocation packages for Agenda for Change roles.
• All job offers are subject to satisfactory pre-employment checks.