Clinical Support Worker

East and North Hertfordshire NHS Trust; Stevenage; On-site; GBP 20,000 - 23,000; Full time

Job summary

East and North Hertfordshire Teaching NHS Trust is seeking Clinical Support Workers to assist on ward areas under the guidance of a Registered Nurse. You will engage with patients, support nurses, help with personal care, monitor basic observations, and assist with feeding in a busy hospital environment.

The role requires a kind, caring, and flexible approach, with the ability to work across days, nights, weekends and holidays in a 24/7 service model.

Qualifications

• Communicate effectively with patients.
• Support Registered Nurses and Midwives in patient care.
• Assist with washing and dressing patients.
• Take physiological observations.
• Make beds and maintain clean patient areas.
• Serve meals and help patients with feeding.
• Provide emotional support by listening and talking to patients.

Responsibilities

• Communicate effectively with patients on ward areas.
• Support Registered Nurses and Midwives in delivering care.
• Assist with washing and dressing patients as required.
• Take physiological observations and report findings.
• Make beds and keep patient areas clean and safe.
• Serve meals and help patients with feeding where needed.
• Provide emotional support by listening and talking to patients.

Skills

Patient communication

Nurse support

Hygiene care

Vital signs

Bed making

Meal support

Emotional support

Job description

A Vacancy at East and North Hertfordshire Teaching NHS Trust. Are you passionate about delivering exceptional care? We're looking for dedicated Clinical Support Workers across our ward areas who share our commitment to providing outstanding service and compassionate care to our patients. As a Clinical Support Worker, you will work closely under the guidance of a Registered Nurse, playing a vital role in maintaining high standards of patient care across our hospital wards and departments. At the heart of our work are our core values:Include, Respect, and Improve. We encourage all applicants to embrace these values throughout the recruitment process and beyond.,

• Communicating effectively with patients
• Supporting Registered Nurses and Midwives in patient care
• Assisting with washing and dressing patients
• Taking physiological observations
• Making beds and maintaining clean patient areas
• Serving meals and helping patients with feeding
• Providing emotional support by listening and talking to patients

Working Hours: This role involves working across days, nights, weekends, and bank holidays 24/7 mix of shifts, 365 days a year. It is important to know we can't offer solely nights or weekends only. Sponsorship is NOT available for the role of Clinical Support Worker. Become part of a team that truly makes a difference in patient care. We look forward to welcoming you! Shortlisted candidates will be invited to participate in a virtual information and guidance session. We look forward to engaging with as many candidates as possible. The session will provide comprehensive details regarding the role, offer interview advice, outline the assessment day, and explain the overall recruitment process.

• A kind and caring nature
• Friendly and approachable attitude
• Ability to follow instructions and Trust policies
• Confidence to use your own initiative
• Flexibility to work across different shifts

At East and North Hertfordshire Teaching NHS Trust, we are proud of the range of general and specialist services we provide and our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible and innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now. We run the following hospitals:

• The Lister Hospital, Stevenage
• New Queen Elizabeth II (New QEII), Welwyn Garden City
• Hertford County, Hertford
• Mount Vernon Cancer Centre (MVCC), Northwood

We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation and our staff and patients are at the heart of delivering this ambitious agenda. We are committed to a positive work life balance for our employees. This means that any employee is entitled to seek to work flexible working patterns and we are committed to listen and consider all requests. Such requests, of course, have to be made and considered formally, and will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen.