Clinical Support Worker

East of England Community Health and Care NHS Trust; Wymondham; On-site; GBP 30,000 - 35,000; Full time

Job summary

Ogden Court, operated by East of England Community Health and Care NHS Trust in the United Kingdom, provides rehabilitation in a 21-bed unit.Staff work within a multidisciplinary team to deliver high-quality, patient-centred care. The post involves rotation between day and night shifts, with both full- and part-time posts available.

The team is focused on improving access and the quality of care, while supporting staff development and sessional supervision.

Job description

Ogden Court aims to deliver high quality, safe and person centred care. We strive to uphold our strategic objectives which are: Improving our quality, enabling our people and securing the future.

Our 21 bedded unit provides rehabilitation to a wide group of patients with varying complexities of needs. Our patients come to us following medical or surgical treatment or if appropriate, directly from their own homes. We also provide palliative and end of life care.

Opportunities exist for further training and development within the role. You will be joining an enthusiastic, supportive, friendly multidisciplinary team.

The post involves rotation between day/night duties, full/ part time posts are available. Our focus is on continually improving the quality of care we offer to local people and on improving access to that care, helping people to move seamlessly from one service to another.

To support the delivery of a high quality, safe and compassionate healthcare service, all staff are expected to act as a role model to others in all aspects of their work and consistently demonstrate EEC's Values and Behaviour Framework.

Main duties of the job

• Implement care for patients as defined by the individualised care plan.
• Provide a high standard of direct care for patients.
• To work in a collaborative manner with all other staff working within the unit.
• To establish a good relationship with the patients and provide an appropriate support mechanism so the patients are able to express their needs.
• To ensure the patients are involved in the decision making process, communicate all relevant information regarding the needs of the patients, family and friends.
• To document and sign all care interventions provided.
• To be involved in the induction and mentoring of new staff where applicable.
• Ensure effective and efficient use of all ward/department resources.
• Maintain a positive approach towards achievement within the team.
• Ensure adequate provision and maintenance of equipment.
• Assist with the induction of new staff and students, acting as a mentor.
• Act as a role model giving guidance and support to junior staff and students.
• Participate in problem solving that is related to your work and organisation.
• To ensure that patients and carers are aware of their current and ongoing health needs.
• To participate in and promote clinical supervision.