Clinical Support Worker

NHS Jobs; Swaffham; On-site; GBP 21,000 - 24,000; Full time

Benefits offered by this job

Health insurance

Job summary

Norfolk Community Health and Care NHS Trust is seeking a Clinical Support Worker to accurately and promptly carry out instructions from the RN/RNA responsible for care delivery. You will support patients emotionally, assist with admissions, and document care electronically while maintaining confidentiality.

Under supervision of registered staff, you will help prepare patients and equipment, chaperone to other departments, and assist with discharge, ensuring a high standard of personalised

Qualifications

• Experience in NHS or care setting preferred.
• Assist with admission and discharge under supervision.
• Document care in electronic records with confidentiality.
• Respond to clinical emergencies following guidelines.

Responsibilities

• Deliver high standard of personalised nursing care.
• Chaperone/escort patients to other departments as directed.
• Maintain a clean, safe clinical environment.
• Support emotional well-being and conversations with patients.

Skills

Patient care

Documentation

Infection control

Communication

Education

NVQ/SVQ in health care

Tools

Electronic health records

Job description

To accurately and promptly carry out the instructions of the Registered Nurse (RN) / Registered Nursing Associate (RNA) who is professionally accountable for the delivery of care. To carry out duties as specified within the Trusts approved core task list for Clinical Support Workers/Healthcare Assistant without direct supervision. To report to registered staff any patient that gives cause for concern or any observed changes in a patients clinical condition. To support patients emotional well-being by supporting positive conversations, actively encouraging participation in ward-based activities. To accurately document all care delivered to patients, including recording documentation electronically on trust systems maintaining confidentiality at all times. To respond appropriately to clinical emergencies to ensure the patient receives appropriate care. Be aware of role in emergency situations and what actions should be undertaken. To be aware of and adhere to all trust policies / procedures / nursing guidelines when undertaking any activities. To make patients welcome to the clinical area and participate in the admission process under the supervision of registered staff. Provide and deliver a high standard of individualised personal nursing care. To keep the clinical area clean and tidy maintaining a safe environment. To adhere to trust infection control procedures. To assist in the preparation of patients and equipment for treatment, investigations or procedures as directed by a registered staff. To chaperone/escort patients to other clinical departments and / or NHS Units under the direction of a registered staff. To support relatives under the guidance of a registered staff. To assist with the discharge process for patients directed by a registered staff and or member of Multidisciplinary Team (MDT).

Norfolk Community Health and Care NHS Trust