Clinical Support Worker | Walsall Healthcare NHS Trust

Walsall Healthcare NHS Trust

Walsall

On-site

GBP 23,000 - 27,000

Full time

6 days ago
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Job summary

Walsall Healthcare NHS Trust is seeking a dedicated Clinical Support Worker to join the multidisciplinary team at the Manor Hospital site. You will support registered healthcare professionals in delivering high-quality, compassionate care, performing personal and clinical tasks within your competence, and ensuring patient dignity and comfort at all times.

Under supervision, you will monitor patients, document observations, assist with daily living activities, mobility, nutrition, and hydration,

Responsibilities

  • Carry out instructions from registered professional
  • Assist in supervision of other staff as directed
  • Carry out duties within core task list without direct supervision
  • Report any patient concerns or changes in condition
  • Provide high-standard, individualised care under supervision
  • Document all care accurately and confidentially
  • Prepare patients for treatment or procedures as directed
  • Keep clinical areas clean, safe and tidy
  • Adhere to infection control procedures and cross infection precautions
  • Chaperone or escort patients as needed
  • Support relatives with compassion and empathy
  • Assist with discharge preparations
  • Safekeep patients' property according to policy
  • Maintain a professional, welcoming environment

Skills

Vital signs
ADL assistance
Mobility support
Infection control

Job description

Clinical Support Worker | Walsall Healthcare NHS Trust

The Clinical Support Worker (Band 3) will work as an integral member of the multidisciplinary team, supporting registered healthcare professionals in the delivery of high-quality, safe and compassionate care to patients. The post holder will provide both personal and clinical care within their level of competence, ensuring the dignity, privacy, comfort and wellbeing of patients are maintained at all times.

Working under the direction and supervision of registered practitioners, the post holder will undertake a range of delegated duties including patient observations, monitoring and recording physiological measurements, supporting patients with activities of daily living, assisting with mobility, nutrition and hydration needs, and contributing to the assessment of patients by recognising and reporting any changes in condition or concerns promptly.

The Clinical Support Worker will be responsible for maintaining accurate and timely patient records, adhering to Trust policies, procedures and professional standards, and ensuring infection prevention and control measures are consistently applied. The post holder will contribute to maintaining a safe, clean and welcoming care environment and will support the effective day-to-day running of the service.

  • To accurately and promptly carry out the instructions of the registered professional who is professionally accountable for the delivery of care.
  • To assist in the supervision of other healthcare and support staff as directed.
  • To carry out duties as specified within the Trust’s approved core task list for Clinical Support Workers/Healthcare Assistant without direct supervision.
  • To report to the registered professional any patient who gives cause for concern or any observed changes in the client or patient’s condition.
  • Provide and deliver a high standard of individualised care under the direction but not direct supervision of the registered professional.
  • To report all care that has been given to patients within the team to a registered professional.
  • To accurately document all care delivered to patients, countersigned by a registered professional, maintaining confidentiality at all times.
  • To assist in the preparation of patients for treatment, investigations or procedures as directed by the registered professional.
  • To keep the clinical area clean and tidy, maintaining a safe environment.
  • To adhere to Trust infection control procedures, demonstrating an understanding of cross infection.

Walsall Healthcare NHS Trust is an integrated Trust and the only provider of NHS acute care in Walsall, serving a population of 284,300. It provides inpatient and outpatient services at the Manor Hospital as well as a wide range of services in the community. Walsall Manor houses the full range of district general hospital services under one roof. The £170 million development was completed in 2010, and ongoing upgrades ensure the Trust now has state-of-the-art facilities, including a Critical Care Unit, Neonatal Unit, Obstetric Theatre, and Integrated Assessment Unit. A new Urgent and Emergency Care Centre, opened in March 2023, has significantly improved emergency care facilities and capacity, providing almost 5,000 square metres of additional clinical space.

  • To accurately and promptly carry out the instructions of the registered professional who is professionally accountable for the delivery of care.
  • To assist in the supervision of other healthcare and support staff as directed.
  • To carry out duties as specified within the Trust’s approved core task list for Clinical Support Workers/Healthcare Assistant without direct supervision.
  • To report to the registered professional any patient who gives cause for concern or any observed changes in the client or patient’s condition.
  • Provide and deliver a high standard of individualised care under the direction but not direct supervision of the registered professional.
  • To report all care that has been given to patients within the team to a registered professional.
  • To accurately document all care delivered to patients, countersigned by a registered professional, maintaining confidentiality at all times.
  • To assist in the preparation of patients for treatment, investigations or procedures as directed by the registered professional.
  • To keep the clinical area clean and tidy, maintaining a safe environment.
  • To adhere to Trust infection control procedures, demonstrating an understanding of cross infection.
  • To chaperone or escort patients as needed under the direction of the registered professional.
  • To support relatives demonstrating compassion and empathy under the guidance of a registered professional.
  • To assist with the discharge process for patients as directed by the registered professional.
  • Take all reasonable steps to ensure the safe keeping of patient’s property in accordance with Trust policy.
  • Promote a professional, welcoming and uncluttered environment; keep all storage areas safe, clean and tidy.

Please see attached JD and PS for full list of role and responsibilities

This advert closes on Tuesday 3 Nov 2026

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