Clinical Support Worker

Norfolk Community Health and Care NHS Trust; Norwich; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player is seeking a Clinical Support Worker to join their dedicated team in providing exceptional care for brain injury patients. This permanent full-time role involves delivering high-quality rehabilitation care within a supportive environment. You will work closely with a friendly team, ensuring excellent communication and professionalism while managing your own learning and development. If you are passionate about making a difference in patients' lives and thrive in a collaborative setting, this opportunity is perfect for you. Join a respected organization that values your contributions and offers a rewarding career path.

Qualifications

• Education to GCSE level in English and Mathematics or equivalent.
• Previous experience in a nursing/Care Assistant role is essential.

Responsibilities

• Provide high standards of rehabilitation care to patients with complex needs.
• Work as part of the ward nursing team covering various shifts.

Skills

Good organisational skills

Basic I.T. and computer skills

Good interpersonal and communication skills

Good numeracy and literacy skills

Clear oral communication

Education

GCSE level Grade 5 in English and Mathematics

Care Certificate or equivalent health care experience

City and Guilds NVQ Level 3 in Care/Health and Social Care

Tools

Basic computer skills

Job description

Employer Norfolk Community Health and Care NHS Trust Location Norwich, United Kingdom Salary Competitive Closing date 11 Apr 2025

Job summary
Within the Neuroscience Pathway at NCH&C, we are looking to recruit a Clinical Support Worker into a permanent full time post. If you are looking for a change we may be the ideal place for you! We are a large friendly team who use our specialist skills in caring for brain injury patients from across the region on our twenty bed inpatient ward, not far from the centre of Norwich.
Sponsorship is not available for this position.

Main duties of the job
You will work as an integral part of the ward nursing team and be responsible for providing high standards of rehabilitation care to a group of patients with complex needs. This post involves working a combination of early, late and night shifts covering some weekends and bank holidays.
You will deliver evidence based care to a high standard. Excellent communication skills and a supportive approach to team working within a rehabilitation setting are essential to the success of this service. You will demonstrate the ability to work within the Trust's behavioural framework which will be essential to the role. In this role we will be able to train you to deliver essential tracheostomy care, enteral feeding, and effective postural management.
An ability to manage your own learning supported by the team gaining new knowledge and skills to benefit yourself and the service will be vital. Professionalism is an important part of the role and we would expect staff to be able to deliver this.
Good interpersonal skills are essential as is the need to be cheerful and courteous at all times. Good computer skills or the ability to learn will be required for this role as this is essential to this unit. Record keeping will also be an essential part of the role and important to ensure high standards of care delivery for this post.

About us
Find out more about working for our organisation here:
Working for NCH&C
Apply now to join an organisation that has been awarded an Outstanding rating by the Care Quality Commission (CQC), the highest possible rating and the first stand-alone NHS community trust in the country to be awarded the title.

Job description

Job responsibilities
You will work as an integral part of the ward nursing team and be responsible for providing high standards of rehabilitation care to a group of patients with complex needs. This post involves working a combination of early, late and night shifts covering some weekends and bank holidays.
You will deliver evidence based care to a high standard. Excellent communication skills and a supportive approach to team working within a rehabilitation setting are essential to the success of this service. You will demonstrate the ability to work within the Trust's behavioural framework which will be essential to the role. In this role we will be able to train you to deliver essential tracheostomy care, enteral feeding, and effective postural management.
An ability to manage your own learning supported by the team gaining new knowledge and skills to benefit yourself and the service will be vital. Professionalism is an important part of the role and we would expect staff to be able to deliver this.
Good interpersonal skills are essential as is the need to be cheerful and courteous at all times. Good computer skills or the ability to learn will be required for this role as this is essential to this unit. Record keeping will also be an essential part of the role and important to ensure high standards of care delivery for this post.

Person Specification

Qualifications
Essential

• Education to GCSE level Grade 5 in English and Mathematics or equivalent
• Care Certificate and or equivalent health care experience

Desirable

• City and Guilds NVQ Level 3 in Care/Health and Social Care

Experience
Essential

• Some previous experience in a nursing/Care Assistant role

Skills, Abilities and Knowledge
Essential

• Good organisational skills
• Basic I.T. and computer skills
• Good interpersonal and communication skills
• Good numeracy and literacy skills

Communication
Essential

• Clear oral communication
• Basic computer skills

Personal and People Development
Essential

• Polite/courteous
• Caring personality
• Sensitive and tolerant
• Resilient

Personal Attributes / Behaviours (linked to the Trust's Behaviour Framework)
Essential

• Good interpersonal skills
• Responds positively to change
• Flexible
• Ability to work as part of a multi-disciplinary team
• Social skills

Other
Essential

• Able to make own travelling arrangements
• Ability to work 12.5 hour shift day/night patterns
• May be required to work in other community hospitals within our trust in order to meet the needs of the service

Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details
Employer name
Norfolk Community Health and Care NHS Trust
Address
Caroline House
Colman Road
Norwich
NR2 2PJ
Employer's website

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