Community Clinical Support Worker - DIST Team

NHS; Bury St Edmunds; On-site; GBP 24,000 - 26,000; Full time

Job summary

Join a dedicated team as a Community Clinical Support Worker in the Dementia Intensive Support Team, working with individuals in their homes to promote independence and prevent hospital admissions. This role requires building trust with service users and their families while managing your own workload autonomously.

Benefits

NHS Pension

Comprehensive training programmes

Career progression

Starting annual leave of 27 days

Staff physio service

NHS discounts

Qualifications

• Previous experience within the care sector required.
• Mental health experience is desirable.

Responsibilities

• Build relationships and engage with individuals and their families.
• Provide intensive, goal-oriented input to support individuals.
• Manage own workload effectively in the community.

Skills

Interpersonal Skills

Communication Skills

Education

Care Certificate

NVQ Level 2/3 in Health and Social Care

Job description

Job summary

Community Clinical Support Worker - Dementia Intensive Support Team - West Suffolk

An excellent opportunity has arisen to join the West Suffolk Dementia Intensive Support Team. You will be joining a motivated and passionate multi-disciplinary team working to achieve positive outcomes for service users and their carers.

The team is community based and works in individuals homes to prevent breakdown of care and support, to promote independence and stabilise situations preventing admissions to hospital and premature moves into long term care.

The role involves you working with service users, building trust and rapport and enabling them to have the appropriate care and support in place to maintain their independence.

The role involves working with the support of practitioners but managing your own workload and working autonomously in the community.

Main duties of the job

To undertake work as guided by Practitioners with a specific and clear role from the outset.

To build relationships and engage with individuals and their family

To provide intensive short-term goal orientated input to the person

To explore and better understand needs and risks for individuals

To test out and trial care and support with the individuals and then hand over to external agency following this

To support people to access resources in the local community

To demonstrate/transfer knowledge and skills to other carers/family members

To be flexible and adaptable in the input you give

To highlight any concerns or risks to the Practitioner responsible for the case

To write notes of visits and input onto the computer system in a timely manner

To be able to manage own workload effectively

About us

Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing their experiences and learning from each other.

Why work for us?

We have challenges as a Trust, but we have ambitious aspirations, are pushing ahead with exciting transformation work and we need dedicated individuals to support us on our journey. We have strong, established nursing networks coupled with an exceptional leadership team who will ensure you are truly cared for and cared about.

Benefits

Benefits included with this role are:-

• NHS pension
• a comprehensive in house & external training programmes
• career progression
• starting annual leave of 27 days per annum increasing to 33 days pa based on length of service (plus paid bank holidays)
• staff physio service
• NHS discounts and many more

Why Norfolk and Suffolk?

The people here are warm and welcoming, you'll never be far from the beautiful coastline or beautiful countryside. We're an hour and a half away from London and our villages, towns and cities are packed full of history, independent cafes, shops and theatres. We have excellent shopping, eating out, top ranking schooling and affordable house prices too.

Details Date posted

09 May 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,071 to £25,674 a year gross per annum/ pro rata

Contract

Permanent

Working pattern

Full-time

Reference number

246-WSU7055490-A

Job locations

G Block

Hospital Road

Bury St Edmunds

IP33 3NR

Job description Job responsibilities

Norfolk and Suffolk NHS Foundation Trust is the main provider of specialist mental health services for the counties of Norfolk and Suffolk, serving a population of 1.6 million.

The Dementia Intensive Support Team is a part of the Suffolk Care Group, working within the community to meet the needs of people with Dementia and their carers.

See under main duties of the job, the clinical support workers main role is engaging with and building a relationship with the service user and their family to enable care and support to be introduced to maintain them in their own homes. This involves, assessing and identifying needs and risks and working autonomously.

Please find attached our Job Description and Person Specification for more detail on your Key Accountabilities, then if you feel you have what it takes to make a difference in your local communities, click APPLY!

Interview dates are yet to be set; you will be contacted via email and invited to book a time. These emails may go to your SPAM, so please keep checking all your emails if applying.

Please visit our Facebook and Twitter page @NSFTjobs

Job description Job responsibilities

Norfolk and Suffolk NHS Foundation Trust is the main provider of specialist mental health services for the counties of Norfolk and Suffolk, serving a population of 1.6 million.

The Dementia Intensive Support Team is a part of the Suffolk Care Group, working within the community to meet the needs of people with Dementia and their carers.

See under main duties of the job, the clinical support workers main role is engaging with and building a relationship with the service user and their family to enable care and support to be introduced to maintain them in their own homes. This involves, assessing and identifying needs and risks and working autonomously.

Please find attached our Job Description and Person Specification for more detail on your Key Accountabilities, then if you feel you have what it takes to make a difference in your local communities, click APPLY!

Interview dates are yet to be set; you will be contacted via email and invited to book a time. These emails may go to your SPAM, so please keep checking all your emails if applying.

Please visit our Facebook and Twitter page @NSFTjobs

Person Specification Experience Essential

• Previous experience within the care sector

Desirable

• Mental health experience

Qualifications Essential

• Care Certificate - must be achieved within first 12 weeks of employment
• NVQ Level 2/3, in Health and Social Care

Skills Essential

• Good interpersonal and communication skills

Other Essential

• Ability to travel independently

Knowledge Essential

• Awareness of professional boundaries in relation to client care

Person Specification Experience Essential

• Previous experience within the care sector

Desirable

• Mental health experience

Qualifications Essential

• Care Certificate - must be achieved within first 12 weeks of employment
• NVQ Level 2/3, in Health and Social Care

Skills Essential

• Good interpersonal and communication skills

Other Essential

• Ability to travel independently

Knowledge Essential

• Awareness of professional boundaries in relation to client care

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details Employer name

Norfolk & Suffolk Foundation NHS Trust

Address

G Block

Hospital Road

Bury St Edmunds

IP33 3NR

Employer's website

https://www.nsft.nhs.uk/Pages/Home.aspx (Opens in a new tab)

Employer details Employer name

Norfolk & Suffolk Foundation NHS Trust

Address

G Block

Hospital Road

Bury St Edmunds

IP33 3NR

Employer's website

https://www.nsft.nhs.uk/Pages/Home.aspx (Opens in a new tab)