Clinical Support Worker

University Hospitals of North Midlands NHS Trust; Hempstalls, Stafford; On-site; GBP 21,000 - 25,000; Full time

Job summary

University Hospitals of North Midlands NHS Trust is seeking a Clinical Support Worker to help maintain efficient patient flow in a busy orthopaedic environment. You will run clinics daily, provide a chaperone service to doctors, and support patients with queries or basic personal care where trained.

You may work across the fracture clinic and elective orthopaedics, with duties including helping doctors during consultations and, when trained, fitting splints or braces.

Qualifications

• Excellent communication skills.
• Good interpersonal skills.
• Computer skills.

Responsibilities

• Maintain efficient patient flow within the department.
• Run clinics daily and provide a chaperone service to doctors.
• Chaperone doctors during consultations and assist patients as needed.
• Fit splints or braces when trained and deemed competent.

Skills

Communication skills

Interpersonal skills

Computer skills

Job description

The role of a clinical support worker in a busy, fast paced environment is to maintain an efficient patient flow within the department. You will have a responsibility for running of a clinic/clinics on a daily basis providing a chaperone service to the Doctors., As a clinical support worker in the clinic environment you will be running clinics in both fracture clinic and elective orthopaedics. You will be expected to chaperone the doctors during consultations and provide assistance to the patient if needed, this could be by providing personal care as and when required or just assisting with queries. You will also be required to fit splints, braces etc. when you have been trained and deemed competent to do so.

The skills that we are looking for from the candidate who is successful would be excellent communication skills, computer skills and good interpersonal skills.

The personal qualities we would look for are that the successful candidate would have initiative and be proactive in the role and be reliable and punctual. Willingness to adapt is also important as sometimes clinics change at last minute and so you need to be able to adapt and change when required. You will also have a willingness to learn new skills.

Working at both sites may also be undertaken on occasions as and when required.

University Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country. Based across two sites, Royal Stoke in Stoke‑on‑Trent and County Hospital in Stafford, we are proud to serve around three million people and we're highly regarded for our facilities, teaching and research. We are the specialist centre for major trauma for the North Midlands and North Wales.

All of our employees make a valuable contribution regardless of role here at UHNM and we are proud of our wide range of development packages aimed at ensuring that everyone has the opportunity to fulfil their true potential.

UHNM create and encourage a culture of inclusion, providing equal opportunities for career development that are fair and transparent. We are committed to being a diverse and inclusive employer and foster a culture in which all staff feel valued and respected. In return we ask all of our employees to make a commitment to the values, co‑created by or staff, patients and carers, and that unite us as a Trust.

At University Hospitals of North Midlands NHS Trust we know that investing in, supporting and developing our staff has a direct impact on the quality of care that we deliver. Our employees are as important as our patients and the population that we serve.