Clinical Support Team Administrator

NORFOLK AND SUFFOLK NHS FOUNDATION TRUST; Stowmarket; On-site; GBP 21,000 - 25,000; Full time

Job summary

Norfolk and Suffolk NHS Foundation Trust in the UK is seeking a Clinical Team Administrator to support the Clinical Team across two Youth (18-24) teams, with duties at both locations.

You will work with professionals and the public, handle confidential information, manage multiple tasks, and use ICT systems. Full training will be provided.

The role emphasizes excellent communication, prioritisation and a professional, calm, and conscientious approach in a busy office environment.

Qualifications

• Use of ICT applications/packages.
• Experience of working in a busy office.
• Dealing efficiently and politely with both internal and external customers in a confidential and confident manner.
• Professional exceptional interpersonal and customer service skills with a dedication to confidentiality are essential.

Skills

ICT applications

Office administration

Customer service

Confidentiality

Tools

IT systems

Job description

Do you have excellent communications skills and a keen eye for detail? Can you effectively manage multiple tasks and priorities whilst maintaining a strong degree of confidentiality? Central and East Suffolk Youth are looking for an extremely professional, conscientious, calm and confident individual to be a Clinical Team Administrator. This role will be supporting the Clinical Team across 2 Youth (18-24 year olds) teams and the successful applicant will need to work at each of the 2 locations. This position involves working closely with professionals and the general public. This role will offer a wide a varied number of tasks.

• Previous administration experience is essential.
• Full training will be given for this role.
• You will need to be able to demonstrate the strength of your communication, prioritisation and administration skills at the same time as showcasing your knowledge of IT systems.
• You will be able to evidence a flexible response to service needs and the ability to think creatively.
• Experience of working to deadlines, on your own initiative and maintaining strict confidentiality are also essential.

Essential criteria:

• Use of ICT applications/packages.
• Experience of working in a busy office.
• Dealing efficiently and politely with both internal and external customers in a confidential and confident manner.
• Professional exceptional interpersonal and customer service skills with a dedication to confidentiality are essential.

Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing experiences and learning from each other. In addition to ongoing training and development opportunities, we are committed to providing an environment in which you can thrive. Why work for us? We have challenges as a Trust, but we have ambitious aspirations, are pushing ahead with exciting transformation work and we need dedicated individuals to support us on our journey. We have strong, established professional networks coupled with an exceptional leadership team who will ensure you are truly cared for and cared about. Why Norfolk and Suffolk?The people here are warm and welcoming, you'll never be far from the beautiful coastline or Broads National Park. We're an hour and a half away from London and have an international airport in Norwich too. Our villages, towns and cities are packed full of history, independent cafes, shops and theatres. We have excellent shopping, eating out, top ranking schooling and affordable house prices too.