Clinical Support Manager | North West Ambulance Service NHS Trust

North West Ambulance Service; Preston; On-site; GBP 51,000 - 62,000; Full time

Job summary

North West Ambulance Service NHS Trust is seeking a Clinical Support Manager to lead the Advanced Paramedic Practitioner team in Cumbria & Lancashire. The post involves clinical governance, staff development and ensuring safe, effective pre-hospital care.

You will be an HCPC-registered paramedic with a Master’s in advanced practice and a teaching/mentoring qualification, plus a full UK driving licence (C1). The role blends leadership with clinical practice and incident response.

Qualifications

• HCPC-registered paramedic with Master’s in advanced practice.
• Teaching or mentoring qualification.
• Full UK driving licence including category C1.
• Experience in autonomous advanced clinical practice and pre-hospital leadership.

Responsibilities

• Provide line management and clinical leadership for the Advanced Paramedic Practitioner team.
• Deliver clinical supervision and professional development for staff.
• Plan and coordinate operational cover, rostering, vehicles and equipment.
• Maintain advanced clinical competence with regular clinical shifts.
• Lead clinical governance, quality improvement and patient safety investigations.

Skills

Clinical leadership

Line management

Advanced clinical practice

Communication

Data-driven improvement

Education

HCPC registered paramedic

Master’s in Advanced Practice

Teaching/Mentoring qualification

Tools

Emergency driving qualification

UK driving licence (C1)

Job description

Clinical Support Manager | North West Ambulance Service NHS Trust

We are looking for an experienced, credible and compassionate advanced clinician to join the Cumbria & Lancashire clinical leadership team as Clinical Support Manager.

This is a key Band 8a leadership role with responsibility for the day-to-day line management, clinical supervision, welfare and development of the area’s Advanced Paramedic Practitioner cohort. Working closely with the Area Consultant Paramedic and Sector Clinical Leads, the postholder will help ensure that advanced clinical resources are safe, effective and available to meet patient need.

The role combines people leadership, operational coordination, clinical governance and quality improvement with regular clinical practice at Advanced Paramedic Practitioner level. It offers an opportunity to influence patient safety, professional development and the delivery of advanced pre-hospital care across Cumbria and Lancashire.

The successful candidate will:

• Provide visible, compassionate line management and clinical leadership for the Advanced Paramedic Practitioner team, including appraisal, wellbeing, performance, attendance and development.
• Deliver clinical supervision and operational contact time, supporting continuing professional development and assurance of enhanced skills and medicines governance.
• Plan and coordinate operational cover, rostering, abstractions, vehicles, equipment and consumables to support safe and effective service delivery.
• Maintain advanced clinical competence through regular clinical shifts and fulfil relevant clinical leadership functions at significant and major incidents.
• Work with Sector Clinical Leads to monitor clinical quality, audit findings, incidents, complaints, risks and performance indicators, translating learning into improvement.
• Coordinate complex case management and contribute to patient safety investigations and actions in line with the Patient Safety Incident Response Framework.
• Chair the Area Enhanced Care Forum and support learning across the area and wider regional clinical leadership network.
• Represent or deputise for the Area Consultant Paramedic when required and build effective relationships with operational teams, staff-side colleagues and external partners

North West Ambulance Service NHS Trust provides 24 hour, 365 days a year accident and emergency services to those in need of emergency medical treatment and transport.

Our highly skilled staff provide life-saving care to patients in the community and take people to hospital or a place of care if needed.

We also provide non-emergency patient transport services for those patients who require non-emergency transport to and from hospital and who are unable to travel unaided because of their medical condition or clinical need.

Alongside the other emergency services, we also work to ensure the safety of the public and treatment of patients in the event of a major incident.

We also deliver the NHS 111 service in the North West. NHS 111 replaced NHS Direct in 2013. This service was introduced to make it easier for people to access local NHS healthcare services in England. It provides non-emergency medical help fast, and is available 24 hours a day, 365 days a year.

You will be an HCPC-registered paramedic with a Master’s-level qualification in advanced practice, a formal teaching or mentoring qualification, a full UK driving licence including category C1, and an appropriate emergency driving qualification.

You will bring substantial experience of autonomous advanced clinical practice and clinical leadership in the pre-hospital environment, together with demonstrable line-management experience. You will be able to communicate complex or sensitive information, apply HR processes fairly, use data and evidence to support improvement, and work collaboratively across professional and organisational boundaries. We are particularly interested in candidates who demonstrate compassionate and inclusive leadership, sound judgement, personal credibility and the ability to remain effective when priorities are complex or uncertain. You will be expected to role-model NWAS values—Working Together, Being at Our Best and Making a Difference—and our Be Think Do leadership philosophy.

This Band 8a leadership appointment will follow the NWAS leadership recruitment approach, with a focus on values, behaviours, leadership style and potential as well as relevant experience. Shortlisted candidates

will be invited to attend an assessment process on 16 and 17 November 2026. Further details will be provided to shortlisted candidates.

For an informal discussion about the role, please contact Matt Dunn, Area Consultant Paramedic, [e-mail].

Assessment dates: 16 and 17 November 2026

The Trust reserves the right to close this vacancy before the advertised closing date if sufficient applications are received. Shortlisted candidates will normally be contacted by email,

Visa sponsorship is not possible for this role for either candidates or existing employees. This role does not meet the eligibility criteria for Skilled Worker/ Health and Care Worker visas as set out at gov.uk. Graduate visa holders should have no expectation of long‑term employment through sponsorship. Additionally, your visa conditions and validity period must allow you to work in the role question and for a suitable period to allow training and execution without requiring sponsorship.

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