Clinical Supply Operations Support Specialist

Eurofins; Stone Cross; Sur place; GBP 36 000 - 54 000; Plein temps

Avantages offerts par ce poste

Health Cash Plan

Life Assurance from day one

Company Pension Plan

Perkbox access

Free on-site car parking

Résumé du poste

Eurofins is seeking a Clinical Supply Operations Support Specialist to join our GMP-regulated team. The role covers receipt, packaging, labeling, warehousing and distribution of clinical supplies, plus data entry, document control and file management.

You will work a 37-hour week, Monday to Friday, in a full-time permanent capacity, ensuring compliance and timely service at client sites. You will manage documentation in GMP environments, support operational activities across systems, coordinate

Qualifications

• Minimum of 5 GCSEs (Grade C/4 or above), including Mathematics and English.
• Strong computer literacy and ability to use software for documentation management, operations and reporting.
• Excellent documentation, organisational and record-keeping skills in a regulated environment.
• Excellent written and verbal communication; able to build relationships with colleagues and clients.
• Ability to work independently and in a team; flexible and capable of managing multiple priorities.

Responsabilités

• Manage and maintain physical and electronic GMP documentation, including filing, archiving, and quality checks.
• Support data entry and administration across GMP and non-GMP systems (SharePoint, inventory platforms, reporting tools).
• Coordinate materials and logistics: stock monitoring, labeling, shipment prep, deliveries tracking.
• Monitor requests, orders and metrics; escalate issues and seek continuous improvement opportunities.
• Provide excellent customer service and support multiple projects and stakeholders.
• Maintain compliance with training and quality standards; support wider team as needed.

Connaissances

GCSEs including Maths & English

Strong computer literacy

Documentation & record-keeping

Excellent written and verbal English

Communication skills

Time management

Independent and team work

Continuous improvement mindset

Customer service mindset

Formation

GCSEs

Outils

Microsoft Office

SharePoint

GMP systems

Inventory software

Scheduling tools

Reporting systems

Description du poste

Clinical Supply Operations Support Specialist

• Full-time

Eurofins is an international network of independent life sciences companies, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic, and labelling is accurate.

The Eurofins network is dedicated to delivering testing services that contribute to the health and safety of society and the planet, and to its corporate responsibility to protect the environment and ensure diversity, equity, and inclusion across its companies around the world.

Eurofins PSS Insourcing Solutions® is a global, award-winning insourcing solution. We place our skilled team directly at the client site, managing operations seamlessly and eliminating complexities. We ensure a strategic, long-term service commitment that delivers value directly at the client’ site, utilising their facilities, equipment, and methodologies, while maintaining the same service, expertise, and cGMP compliance available at the Eurofins facility. If you're an employee seeking an exceptional career journey, Eurofins PSS Insourcing Solutions® is your gateway to a future where innovation, collaboration, and success converge. Join us in a world where excellence knows no boundaries!

We’re proud to be an armed forces-friendly place to work and welcome applications from reservists, armed forces veterans (including the wounded, injured and sick), as well as cadet instructors, and military spouses and partners.

Unfortunately, we are unable to offer visa sponsorship for this role.
This is a full time, permanent position, working a flexible 37 hour week, Monday - Friday.

As a Clinical Supply Operations Support Specialist you will support Clinical Supply Operations team in the areas of receipt, packaging, labelling, warehousing, stock management and distribution of clinical supplies. They will also provide support in data entry, data processing, document management, metrics, order request and completion and other items required to support area.

• You will manage and maintain both physical and electronic documentation within a GMP-regulated environment, including mailbox management, filing, archiving, document control, quality checks, and ensuring all records are accurate, compliant, and completed to the required quality standards.
• You will support operational activities through data entry and administration across GMP and non-GMP systems, including inventory and distribution platforms, SharePoint, scheduling tools, reporting systems, and the creation and maintenance of electronic document packages and protocol-specific folders.
• You will coordinate materials and logistics processes, including stock monitoring, usage tracking, label and supply printing, shipment preparation, raising and tracking deliveries, and ensuring clinical supplies are delivered in accordance with cGMP and client requirements.
• You will monitor requests, orders, timelines, and departmental metrics, proactively escalating issues where required, troubleshooting operational challenges, and identifying opportunities to improve efficiency, quality, and service through continuous improvement initiatives.
• You will build strong working relationships with colleagues and clients, providing excellent customer service, responding to queries, supporting multiple projects and priorities, participating in meetings, and ensuring client expectations are consistently met or exceeded.
• You will maintain compliance with Eurofins, client, and regulatory requirements by completing all required training, adhering to quality, safety, and housekeeping standards, supporting team knowledge sharing and training activities, and demonstrating flexibility to provide cover and support across the wider business when required.

What skills, qualifications and experiences you will hold as an Clinical Supply Operations Support Specialist:

• You will hold a minimum of 5 GCSEs (Grade C/4 or above), including Mathematics and English, with relevant industry experience and knowledge of cGMP environments being advantageous.
• You will have strong computer literacy skills, including experience with Microsoft Office applications, and the ability to use software systems to support documentation management, operational processes, and reporting activities.
• You will have excellent documentation, organisational, and record-keeping skills, with a high level of accuracy, attention to detail, and the ability to maintain quality standards in a regulated environment.
• You will hold excellent written and verbal communication skills, with the ability to build effective working relationships with colleagues, clients, and stakeholders while delivering exceptional customer service.
• You will hold the ability to work independently and collaboratively within a team, demonstrating flexibility, adaptability, strong time management, and the capability to manage multiple priorities in a fast-paced environment.
• You will hold a positive, quality-focused mindset, with the ability to quickly learn new processes, follow procedures, identify improvement opportunities, meet deadlines, and contribute to continuous improvement initiatives across the business.

At Eurofins we are growing, innovating and always learning. We celebrate the achievements of our employees through annual long service awards, recognise our colleagues special life events, and we are committed to charitable causes through global fundraising activities.

As a Eurofins employee you will benefit from:

• Being part of a Reward and Recognition Scheme, recognising great work across our teams.
• Holiday entitlement increases with service.
• The option to opt into our Health Cash Plan, designed to help look after your everyday health and wellbeing. This allows you to claim back the cost of routine healthcare expenses such as dental check-ups, eye tests, glasses or contact lenses and other everyday medical treatments.
• Life Assurance from day one, providing cover of four times your annual salary.
• Automatic enrolment into our Company Pension Plan after three months (with the flexibility to opt out if you choose)
• Access to our Employee Assistance Programme, offering 24/7 confidential support for both personal and work-related matters.
• Being able to register your interest in volunteering days, which are designed to support employees who wish to do voluntary work during working hours as part of a wider strategy to contribute positively to the local community.
• Free on-site car parking.
• The opportunity to explore worldwide opportunities.
• Everyone who joins our team also gets access to Perkbox, allowing you to save money all year round. Whether its supermarket savings or days out, the daily coffee or a summer holiday – there’s something to suit everyone’s lifestyle.

What Happens Next

Our people are the backbone of what we do, so it's incredibly important we find the right individuals to join us. As a potential new recruit you'll be invited to meet the team in the form of an assessment centre or a staged interview process dependent on the role and it's requirements, this will give you the opportunity to see what working for Eurofins is really like and enable us to get you know your key skills and strengths.

As part of any recruitment process, the company collects and processes personal data relating to job applicants. The company is committed to being transparent about how it collects and uses that data and to meeting its data protection obligations.

We embrace diversity! Eurofins network of companies believe in strength and innovation through diversity, being an Equal Opportunity Employer. We prohibit discrimination against employees or applications based on gender identity and/or expression, race, nationality, age, religion, sexual orientation, disability, and everything else that makes employees of Eurofins companies unique.

For more information about Eurofins PSS® please visit our website and watch a message below from our Global Head, Beth Di Paolo.

By clicking the link above or any third-party link within this posting, you are leaving this site and going to a third-party website where the third-party website's terms and privacy policy apply