Clinical Research Facility Admin Lead

University Hospital Southampton NHS FT; Southampton; On-site; GBP 42,000 - 56,000; Full time

Job summary

University Hospital Southampton NHS Foundation Trust is seeking a Business Administration Manager to join the NIHR Clinical Research Facility. The role includes leading the administration team, ensuring business continuity and maintaining policies and procedures while managing data quality and reporting.

The post holder will provide day-to-day administrative support to senior management, monitor performance using multiple data systems, and develop reports to drive service improvement and budget

Qualifications

• Degree or equivalent level of training and experience.
• Supervisory experience.
• Ability to manage personal diaries/ coordinate meetings across multiple teams.
• Experience of databases, dashboards and data sets.
• Ability to form reports templates based on data, supporting service leads to prepare the reports for formal presentation.
• Experience of using data to analyse performance and recommend actions to improve the service.
• Experience of leading and delivering small scale projects.
• Experience of using analytical tools to track change over time and highlight variation.
• Experience in an administrative function.
• Experience of using own initiative to assess priorities and resolve complaints.

Responsibilities

• Provide a comprehensive business support service, including line managing the administration team, supporting business continuity and ensuring policies and procedures are maintained.
• Work with data from multiple systems to monitor performance, produce reports and support service improvements, projects and budget management.
• Lead and line manage the administration team, coordinating recruitment, induction, staff development and leave while ensuring appropriate cover and business continuity.
• Maintain accurate data across multiple systems, produce performance reports and use key performance indicators to identify trends and areas for improvement.
• Ensure policies and standard operating procedures are followed and kept up to date, with a strong focus on data quality, information governance and confidentiality.
• Day-to-day administrative support to senior management.

Skills

Leadership

Communication

Organisational skills

Time management

Education

Degree or equivalent training and experience

Job description

University Hospital Southampton NHS Foundation Trust is seeking a Business Administration Manager to join the NIHR Clinical Research Facility. The role includes leading the administration team, ensuring business continuity and maintaining policies and procedures while managing data quality and reporting.

The post holder will provide day-to-day administrative support to senior management, monitor performance using multiple data systems, and develop reports to drive service improvement and budget