Clinical Registered Manager

NHS Jobs; Gateshead; On-site; GBP 40,000 - 55,000; Full time

Job summary

Shaftesbury is seeking a Registered Manager to lead and oversee a care home in Gateshead, ensuring the highest standards of safe, person-centred care for adults.

You will lead a multidisciplinary team, monitor regulatory compliance, manage budgets, and drive service improvements while promoting dignity, independence and wellbeing. This on-site role requires active safeguarding and governance oversight. Experience in social care leadership and QA audits is desirable.

Qualifications

• Proven leadership of a care or housing service.
• Strong knowledge of regulatory frameworks and governance.
• Experience in budget monitoring and service improvement.
• Ability to coach and mentor staff.
• Excellent communication with stakeholders.

Responsibilities

• Lead the overall management and operation of the care home.
• Ensure compliance with legislation and Shaftesbury policies.
• Oversee self-assessment audits and governance calendar.
• Monitor quality of records and KPIs.
• Act as Local Safeguarding Lead.
• Manage rotas and budgets; align care delivery with contracts.
• Develop annual service improvement plan.
• Represent the service in local networks.
• Provide supervision and mentoring to Service Delivery Leaders.

Skills

Leadership

Governance

Budget management

Staff development

Safeguarding

Job description

Purpose of the Role

As the Registered Manager, you will be responsible for the overall management and operation of the care home, ensuring the highest standards of care and compliance with all relevant legislation. You will lead and manage a team to provide safe, compassionate, and person-centred care to adults in a residential setting. Your key focus will be to ensure the wellbeing of the people we support while promoting independence, dignity, and respect.

Main Duties

Ensuring that we are providing good or outstanding support to all of the people we support. To take responsibility for understanding and complying with statutory and legal requirement. Ensure that the service follows Shaftesbury policy and procedures and to fully investigate if this is not the case and actively seek to embed any learning. To undertake or assign key self-assessment audits to ensure compliance with the good governance calendar. Ensure you monitor the quality of records by using sampling methods. To keep an overview on the KPIs for the service to ensure it is performing in line with Shaftesburys expectations. To act as the Local Safeguarding Lead. Ensure the rotas are monitored to ensure that we are not over or under delivering support in line with the budget. To own the management accounts and have a good working knowledge of what sits behind the account and seek to explore and resolve variances. To ensure that when care needs change they are re-assessed and new contracts are put in place to meet people needs. To undertake an annual service improvement plan to understand the status of the service and outlining its future direction of travel with guidance from the relevant director. To monitor operating systems in accordance with policies and procedures and ensure these are being audited on a regular basis. To ensure that the service is compliant with regulatory frameworks and placing authority contract requirements. To attend local networking opportunities or to ensure we are represented by one of your team. To ensure that you implement the delivery plan for the service. To work with the Director on any key strategic project allocated to the service. To support the organisation to deliver its objectives by reach out to the wider community. Provide direct supervision to Service Delivery Leaders and Team Leaders. Provide coaching and mentoring of Service Delivery Leaders and Team Leaders. Ensure that you work in a way that supports the wellbeing of the staff team. Chair staff meetings. Identify staff training needs and plan to meet these, in conjunction with the Service Delivery Leaders and Team Leaders. Ensure staff personal development is ongoing to meet the needs of the people we support.

Additional duties

Promote Shaftesbury values. Undertake reports and when required. Undertake other duties as required. Undertake on call as required. Promote the organisation in a positive manner. Maintain effective communication channels with all stakeholders internal and external.