Clinical Radiology Department Assistant

NHS; Stevenage; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player is seeking a Clinical Radiology Department Assistant to join their dedicated team. This role offers a unique opportunity to work in a dynamic environment, providing essential support in diagnostic imaging while ensuring patient comfort and care. With state-of-the-art facilities and a commitment to staff development, this position is ideal for those looking to make a meaningful impact in healthcare. Embrace the chance to grow your skills in a supportive setting that values flexibility, innovation, and compassionate service.

Benefits

Flexible working patterns

In-house training opportunities

Annual performance reviews

Support for personal development

Qualifications

• Good general education to GCSE and NVQ level 2 in Healthcare or Customer Care.
• Previous experience in a healthcare environment and customer service.

Responsibilities

• Prepare treatment areas and support radiographic staff in diagnostic procedures.
• Assist in special investigations and explain procedures to patients.

Skills

Good written and verbal communication skills

Good customer/patient care skills

Ability to empathise with patients

Ability to work under pressure

Education

Good general education to GCSE

NVQ level 2 in Healthcare or Customer Care

Tools

Computer systems

Job description

Go back East and North Hertfordshire Teaching NHS Trust

Clinical Radiology Department Assistant

The closing date is 13 May 2025

We are recruiting for a Clinical Radiology Department Assistant (RDA) who share our vision to be trusted to provide consistently outstanding care and exemplary service to our patients.

The post is based at the Lister Hospital and will include a rotation to all sites within the Trust (except Mount Vernon).

Each day can be different, and this is an ideal opportunity for a caring and enthusiastic person to enter the healthcare service.

All mandatory training will be provided and there will be opportunities to broaden your skills through in-house training.

Annual performance review/appraisals are undertaken to enable you to progress your personal development within the department.

You will be working with minimal supervision and must be able to adapt your working practices as the post requires.

You will be required to work some evenings and weekend shifts.

The department house state of the art CT scanners, 2 3T and a 1.5T MR scanners, 16 ultrasound rooms, fluoroscopy, dexa, nuclear medicine, angiography and general radiology units.

At the heart of everything we do are our core values: Include, Respect, and Improve. We encourage you to embrace these values throughout the recruitment process and in your role with us.

Main duties of the job

To prepare treatment areas at the beginning of clinical imaging sessions and to prepare equipment relevant to the examination being undertaken.

To support radiographic staff in a range of diagnostic procedures and examinations. Patients may present with conditions that may include the unconscious, uncooperative, incompetent or may have mental and physical disabilities.

To assist in special investigations and intervention procedures. To perform patient monitoring and have a working knowledge of specialised equipment.

To explain examination procedures to the patient and give reassurance.

To act as chaperone when required.

To assist consultant radiologists during specialised procedures which involve preparation of sterile trolleys using aseptic techniques, specimen slide preparation and accurate completion of documentation.

About us

At East and North Hertfordshire Teaching NHS Trust,we are proud of the range of general & specialist services we provide & our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible & innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now.

We run the following hospitals:

o The Lister Hospital, Stevenage

o New Queen Elizabeth II (New QEII), Welwyn Garden City

o Hertford County, Hertford

We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation; our staff & patients are at the heart of delivering this ambitious agenda.

We are committed to a positive work life balance for our employees. Employees are entitled to seek to work flexible working patterns & we are committed to listen and consider all requests. Such requests, of course, have to be made & considered formally, & will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen.

Job responsibilities

Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role.

Person Specification

Qualification/training

• Good general education to GCSE
• NVQ level 2 in Healthcare or Customer Care

Previous Experience

• Previous experience using computer systems
• Experience in a customer service environment
• Good team worker in multi-disciplinary area
• Previous experience working in a healthcare environmen

Skills

• Good written and verbal communication skills
• Good customer/patient care skills
• Ability to empathise with patients
• Ability to work under pressure

Knowledge

• Good understanding of patients' needs and concerns for their welfare

Other requirements

• Flexibility
• Understanding of, and commitment to, equality, diversity and inclusion
• Role model our Trust values every day

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

East and North Hertfordshire Teaching NHS Trust