Clinical Outreach Navigator

Eliot Community Human Services, Inc.; Cambridge; On-site; GBP 36,000 - 48,000; Part time

Benefits offered by this job

Generous Paid Time Off

Comprehensive Benefits

Retirement Savings (401k)

Wellness & Family Support

Financial Security (life insurance)

Professional Growth

Job summary

Eliot Community Human Services, Inc. seeks a Clinical Outreach Navigator to join the Homeless Services Division, providing housing stabilization support to unsheltered adults transitioning to housing within a Housing First framework.

The role involves direct clinical work, crisis response, harm reduction counseling, and collaboration with a multidisciplinary team to coordinate housing placement and community-based care.

Qualifications

• Master's degree in related fields.
• Experience working with adults with severe and persistent mental illness or homelessness.
• Ability to provide flexible, community-based services focused on teamwork.
• Must have a valid driver's license and reliable transportation.

Responsibilities

• Provides direct clinical support, harm reduction counseling, and crisis response for assigned individuals.
• Provides weekly clinical support to program staff and clients.
• Collaborates with multidisciplinary team to support clients with complex behavioral health needs and housing placement.
• Supports team in housing placement, transition and orientation.
• Responds to crisis/high risk situations with leadership and field personnel.
• Maintains relationships with outside agencies.
• Meets with high risk clients in the field to assess and coordinate care.

Skills

Master's degree background

Experience with adults with SMI/homele

Flexible, community-based services

Driver's license

Education

Master's degree in related fields

Job description

Join Eliot - A Place to Belong, Grow, and Inspire Change

At Eliot, your work has purpose. You'll be part of a compassionate, mission-driven team committed to resilience, empowerment, and lasting change. We foster an inclusive workplace where all backgrounds and perspectives are valued, creating a culture of belonging and professional growth.

Benefits at Eliot

We prioritize your well-being, work-life balance, and career growth. Benefit eligible positions include:

• Generous Paid Time Off - Vacation, sick time, and paid holidays
• Comprehensive Benefits - Medical, dental, and vision plans
• Retirement Savings - 401(k) with employer match
• Wellness & Family Support - Discounted fitness services and access to trusted childcare resources
• Financial Security - 100% company-paid life and accidental death insurance
• Professional Growth - Ongoing training, career advancement programs, tuition reimbursement, and leadership development

Eliot's Homeless Services Division is seeking a Clinical Outreach Navigator to join our Community Support Team which provides housing stabilization support to unsheltered adults who are in transition to housing pre- and post- move in. Eliot is committed to a Housing First Model that prioritizes permanent housing as the initial step in assisting individuals experiencing homelessness.

The ideal candidate for the Clinical Outreach Navigator is a master's-level professional with a strong commitment to mental health recovery and a background in working with adults experiencing severe mental illness or homelessness. This individual excels at building supportive relationships, is skilled in providing community-based care and collaborating effectively with a multidisciplinary team. They will provide direct clinical support, crisis response, and harm reduction counseling.

Responsibilities :

• Provides direct clinical support to assigned individuals including the provision of harm reduction counseling/education and appropriate supplies to mitigate risk of overdose
• Provides weekly clinical support to program staff and clients.
• Consult with multidisciplinary team to support identified clients with complex behavioral health profiles, substance use disorders, and complex medical illnesses with appropriate resources and strategic interventions.
• Support team in all aspects of housing placement, transition and orientation
• Responds to crisis/high risk situations collaboratively with leadership and field personnel
• Establish and maintain collaborative relationships with outside agencies.
• Meet with high risk clients on the street within BOS team, in treatment programs, hospitals and houses of correction in order to assess, establish and maintain continuity of care.

Qualifications :

• Master's degree in related fields
• Experience working with adults with severe and persistent mental illness or homelessness.
• Ability to provide flexible services that are community based and focused on team work.
• Must have a valid driver's license and reliable transportation.

Schedule: 32 hours per week flexible schedule, Monday-Friday, 9am-5pm

Annual Salary

$56,000-$56,000 USD

At Eliot, we are committed to supporting you at every stage of your career, providing opportunities for growth, purpose, and community. We foster belonging in the workplace by identifying and removing barriers that may prevent individuals of all backgrounds from reaching their full potential, advancing into leadership roles, and fully engaging at all levels of the organization.