Clinical Medical Assistant: Patient Care & Lab Support

RRHS; Brighton; Sur place; GBP 18 000 - 21 000; Plein temps

Résumé du poste

Rochester Regional Health in Rochester, NY is seeking a Medical Assistant. You will support clinical and administrative duties, assist providers, manage patient flow, perform routine procedures, and help maintain exam rooms and equipment.

Preferred qualifications include an associate’s degree, 2 years of pre-hospital or acute care experience, strong customer service and communication skills, and Medical Assistant certification when available; Elderly patient experience is a plus.

Qualifications

• Associates degree preferred.
• 2 years of pre-hospital care activities or acute/critical care experience preferred
• Strong customer service, computer, and communication skills
• Medical Assistant Certification preferred
• For Elder ONE Employment: 1 year experience with frail, elderly population preferred

Responsabilités

• Clinical Support: Conduct pre-visit planning, close care gaps, and complete health maintenance and registry work.
• Obtain and document patient vital signs, history, and screenings; promptly report abnormalities.
• Perform EKGs, phlebotomy, point-of-care testing, and collect/process specimens for external testing.
• Assist providers and nursing staff during procedures and clinical care activities.
• Review and pend medication refills and provider orders; assist with prior authorizations and patient forms.
• Provide patient education and instructions under provider or RN guidance.
• Maintain exam/treatment rooms and equipment, including stocking, cleaning, calibration, and sterilization preparation.
• Order and track clinical supplies; assemble information packets and support provider communications.
• Support patient flow through check-in/check-out, scheduling, referrals, insurance verification, and phone management.
• Facilitate communication with patients, including mailing provider updates and assisting with MyCare sign-up.
• Escort patients to ancillary services (e.g., lab, radiology) as needed.
• Manage medical records through abstraction, scanning, and filing of health maintenance and test reports.
• Compile data from patient records for quality assurance and improvement activities when requested.
• Process payments and charge entry; manage non-clinical office supplies and distribute mail.
• Perform other duties as assigned to ensure smooth practice operations.

Connaissances

Customer service

Communication skills

Computer skills

Clinical support

Formation

Associate degree preferred

Medical Assistant Certification preferred

Description du poste

Rochester Regional Health in Rochester, NY is seeking a Medical Assistant. You will support clinical and administrative duties, assist providers, manage patient flow, perform routine procedures, and help maintain exam rooms and equipment.

Preferred qualifications include an associate’s degree, 2 years of pre-hospital or acute care experience, strong customer service and communication skills, and Medical Assistant certification when available; Elderly patient experience is a plus.