Clinical Logistics Specialist

TN United Kingdom; London; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a Clinical Equipment Delivery Specialist to join their dynamic team. This full-time role offers a unique opportunity to support the delivery of surgical equipment to hospitals, ensuring high-quality service and timely logistics. Ideal for those looking to build a career in medical device sales, this position emphasizes exceptional customer service and strong organizational skills. You will collaborate with internal teams and clinical staff, manage inventory, and navigate hospital settings. Join a leading Med Tech organization and contribute to impactful healthcare solutions.

Benefits

Competitive salary

Bonus

Company van

Qualifications

• Exceptional communication skills and ability to build strong relationships.
• Highly organized with excellent task prioritization.

Responsibilities

• Coordinate with various teams to ensure timely delivery of surgical kits.
• Manage urgent movement of implants and instrument trays between hospitals.

Skills

Exceptional communication skills

Organizational skills

Problem-solving

Inventory management

Supply chain processes

Understanding of medical technology

Job description

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IQVIA is looking for a Clinical Equipment Delivery Specialist with exceptional customer service skills.

You will be covering the M4 Corridor area, working within the Sales/Supplier/Logistics team to support the safe delivery of surgical equipment to hospitals. You should be comfortable navigating hospital settings, identifying the right contacts, and ensuring the on-time delivery of medical equipment in line with company standards.

Your responsibilities include organizing logistics to ensure the right kit is in the right place at the right time, working closely with internal teams and clinical staff at client sites. You will also ensure accurate paperwork and inventory management. Exceptional customer service skills are required to provide high-quality, timely service for each delivery.

This position is ideal for someone interested in building a career in medical device sales within a clinical hospital theater setting and could serve as a stepping stone into sales.

This is a full-time role offering a competitive salary, bonus, and a small company van. A full driving license with no more than 6 minor points is mandatory.

Key Responsibilities:

• Coordinate with Sales, Customer Service, Supply Chain, Warehouse, and Clinical Theatre Staff to ensure timely delivery of surgical kits.
• Manage urgent movement of implants and instrument trays between hospitals.
• Record and reconcile borrowed implants to ensure replenishment and accurate invoicing.
• Resolve DNA issues and ensure complete loan kits for collection.
• Assist with kit preparation, sterilization, and packing processes.
• Support regional SLOB initiatives and manage out-of-date implant inventory.
• Collaborate with the S&OP team for inventory audits.
• Assist in deploying account-contracted inventory to support new business wins.
• Occasionally provide weekend logistics support.

Required Skills and Experience:

• Exceptional communication skills and ability to build strong relationships.
• Highly organized with excellent task prioritization.
• Ability to work under pressure and demonstrate initiative in problem-solving.
• Familiarity with inventory and supply chain processes.
• Understanding of the medical technology industry and orthopaedic market.

If you're seeking a challenging and rewarding role contributing to a leading Med Tech organization and working with cutting-edge orthopaedic products, APPLY TODAY.

Please note: Sponsorship is not available for this opportunity.

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IQVIA is a leading global provider of analytics, technology solutions, and clinical research services to the life sciences industry. We push the boundaries of human and data science to make a significant impact—helping our customers create a healthier world. Learn more at