Clinical / Integrated Support Worker Higher Level (Richmond Community)

North Tees and Hartlepool NHS Foundation Trust; Greater London; On-site; GBP 22,000 - 26,000; Full time

Job summary

North Tees and Hartlepool NHS Foundation Trust is recruiting for a healthcare support role. The successful candidate will contribute to patient care within a NHS setting. Applicants should expect DBS clearance as part of pre-employment checks and a probationary period of six months.

References covering the last three years are required, with flexibility on full-time or part-time hours. We welcome applications from a diverse range of backgrounds and are committed to equality, diversity and

Qualifications

• GCSEs in maths and English or equivalent.
• Care Certificate by 6 months.
• Level 3 clinical care qualification or equivalent knowledge and experience.
• WASP competencies for insulin & oral medication administration.

Skills

Analytical and judgement skills

Attention to detail

Basic IT skills (EPR)

Safeguarding

GDPR & confidentiality

Teamwork / collaboration

Legislation awareness

Education

Maths & English GCSEs or equivalent

Care Certificate

Level 3 qualification or equivalent

WASP competencies training

Job description

Detailed job description and main responsibilities

Please see the full job description and person specification document(s) for main responsibilities of the role.

Qualifications & Training

Essential criteria

• Numeracy and Literacy Level 2 or Maths & English (English Language or English Literature) GCSE A-C/4-9 or Maths & English O Level/GCE A-C or Maths & English CSE Grade 1 or NARIC/ENIC which compares the qualification to UK GCSE (https://www.enic-naric.net/)
• Care Certificate (if you don't hold this certificate, you would be expected to complete this during your first 6 months of employment)
• Level 3 vocational qualification or short courses and completion of competency workbook equivalent to Level 3 in a range of patient and clinical care duties and/or Equivalent knowledge and experience in a range of clinical care duties equivalent to Level 3. - Theoretical knowledge - Experience of a range of care and related procedures - clinical observations - knowledge of relevant legislation
• Completion (at the point of start date or within the probationary period) of the WASP competencies and Trust face to face training session related to insulin administration, and/or oral medication administration, following the Trust approved standard operating procedure and policy.

Experience

Essential criteria

• Experience of working in health or social care.
• Experience of undertaking and recording clinical observations and escalation of changes or findings.

Knowledge & Skills

Essential criteria

• Understanding of the importance of robust, accurate, clear, timely documentation.
• Analytical and judgement skills to make decisions based on patient / service user interactions and observations and metrics.
• Basic IT skills to use electronic patient records and other Trust systems.
• Knowledge of Safeguarding.
• Awareness of GDPR and the need for confidentiality
• Insight into behaviours and skills of a carer and the need for effective teamwork.
• Attention to detail.
• Working knowledge of legislation underpinning care provision.

Important

Once sufficient applications have been received this vacancy may close early.

Disclosure and Barring Checks (DBS)

It is the policy of South Tees Hospitals NHS Foundation Trust that all successful candidates who are new to the Trust who require DBS clearance for the post they have been offered, are required to pay the cost of their DBS. The method of payment for this is via salary deduction from your first month's pay.

Qualifications

Please note the essential qualifications required for the post are outlined within the Person Specification. You are required to provide original evidence of the necessary qualifications for the post at interview should you be shortlisted. You will also be required to provide original copies as part of the pre-employment check screening.

New Starters - Probationary Period

For any new employees commencing employment with South Tees Hospitals NHS Foundation Trust, you will be subject to satisfactory completion of a 6 month probationary period. Please note that internal applications and individuals that are appointed to fixed term appointments of less than 6 months duration are exempt from the probationary period (unless you are an internal applicant currently part way through a probationary period or a bank member of staff).

Employment References

As part of our pre-employment screening process, all applicants are required to provide references covering their last three years employment history including any gaps. Applicants are requested to ensure e-mail addresses for all referees are included on their application form. Personal references are not acceptable.

Working Hours

If the hours advertised for the post are up to full time (37.5 hours per week), applications are still welcomed from individuals who may be seeking to work less than full-time hours and all requests will be considered in line with the post being appointed to for the successful applicant.

Equality, Diversity and Inclusion

Everything we do is shaped by our values: Respect, Support, and Collaborate.

At University Hospitals Tees we want our workspaces to be places where everyone feels welcome, valued and safe. We treat people with respect, and we celebrate the differences that make each of us unique.

We welcome applications from everyone, no matter your age, background, race, religion, disability, sex, sexual orientation, gender identity, family circumstances or beliefs.

We are here to support you throughout your application and at every stage of your career with us. We believe we work best when we collaborate, learn from each other and build teams that reflect the communities we serve.

Supporting disabled people and people with long-term conditions

We are a Disability Confident committed employer aspiring to become a lead employer in 2026.

This means we give fair and full consideration to applicants and will offer reasonable adjustments during the recruitment process. If you need help with your application, or need the information in a different format, please contact our recruitment team and we will support you.

If you have any special requirements to help you with your application, email our team a