Clinical Care Coordinator | Lancashire & South Cumbria NHS Foundation Trust

Lancashire Care Foundation Trust; Farington Moss; On-site; GBP 60,000 - 80,000; Full time

Job summary

A healthcare organization in England is seeking a Triage Clinical Care Co-ordinator to support triage processes and coordinate clinical responses within the Care Connexions team. The role involves providing clinical oversight, ensuring timely access to hospital avoidance services, and supporting care coordinators. Candidates should have experience in health and social care settings. Flexible working options are encouraged to promote work-life balance.

Benefits

Flexible working options

Qualifications

• Experience working across health and social care settings.
• Understanding of hospital avoidance services to deploy appropriate support.

Responsibilities

• Support triage processes and coordinate clinical responses.
• Provide clinical oversight to the care coordinators.
• Ensure access to hospital avoidance services.

Job description

Overview

Are you calm under pressure and passionate about making a difference in your community? We are seeking a Triage Clinical Care Co-ordinator to join our Care Connexions team, providing timely support to people experiencing health or social care crises in their own homes.

About the Role

The post holder will support the triage processes and allocation and co-ordination of the clinical response for Care Connexions. You will provide clinical support to the care co-ordinators, supporting them to triage appropriately and safely, and ensuring seamless co-ordination of services. You will support timely access to hospital avoidance services including 2 hr Urgent Community Response, Virtual Wards, Home First Service and 3rd sector.

Working Hours

37.5 hours over a 7-day working week, covering 8am–8pm.

Role Details

The post holder will support the triage processes and allocation and co-ordination of the clinical response for Care Connexions. They will provide clinical oversight and support to the triage practitioners, helping them triage appropriately and safely and ensuring seamless co-ordination of services. They will support timely access to hospital avoidance services including 2 hr Urgent Community Response, Virtual Wards, Home First Service and 3rd sector services. They will have experience working across health and social care settings and an understanding of hospital avoidance services to ensure the right services are deployed to best support the needs of the patient.

Organisation

Lancashire & South Cumbria NHS Foundation Trust provides a range of services including secondary mental health care across this area. Specialist provision comprises inpatient child and adolescent mental health services, perinatal mental health and forensic services including low and medium secure care. The Trust also provides a range of physical health and well-being services in the community alongside a range of partners in the Lancashire, Cumbria and Sefton area.

Flexible Working

Lancashire & South Cumbria Foundation Trust encourages flexible working. We believe that a positive work/life balance benefits NHS employees through improved health and wellbeing. We would consider working patterns such as term time, part time, compressed hours, flexi-time and career breaks. Applicants are encouraged to state clearly on their application forms this request and discuss these options at interview.

Additional Information

Please see the attached job description and person specification for more information about this role.

This advert closes on Wednesday 1 Oct 2025