Clinical And Service Lead

East London Nhs Foundation Trust; Greater London; On-site; GBP 66,000 - 73,000; Full time

Job summary

East London NHS Foundation Trust in London is seeking a senior CHC leader to oversee the application of the NHS Continuing Healthcare framework for adults in Tower Hamlets and Newham. You will line-manage the CHC team, coordinate service delivery and drive KPI achievement.

The role requires expert knowledge of NHS Continuing Healthcare and leadership of multidisciplinary teams, with focus on safeguarding, governance, and service improvement.

Qualifications

• Registered Nurse with current UK registration and relevant experience.
• Experience in NHS Continuing Healthcare or related services.
• Demonstrated CPD with relevance to adults' services.
• Ability to manage multidisciplinary teams and apply governance ideas.

Responsibilities

• Lead the CHC Team in assessment and review for eligibility and funded nursing care.
• Deliver NHS Continuing Healthcare training across health and social care.
• Review and monitor packages of care with multidisciplinary involvement for cost-effectiveness.
• Address complaints arising from eligibility panel decisions.

Skills

Clinical guidance

Operational management

Budget management

Education

NMC Part 1 registration

MSc in Nursing or working towards

Postgraduate mentoring qualifications

Job description

Job summary

The post-holder to be responsible for the application of the NHS Continuing Healthcare Framework for clients whose services are commissioned by Tower Hamlets and Newham ICB. This includes all fully funded NHS Continuing Care clients and those who are jointly funded packages of health and social care. The post-holder will directly line-manage the team members in the NHS Continuing Healthcare Service. This includes day to day operational management of the integrated CHC team. The post-holder will co-ordinate the delivery of the NHS Continuing Healthcare and be responsible for the delivery of Key Performance Indicators. The post-holder will need to have an expert knowledge of the NHS Continuing Healthcare framework and its application and will advise on all aspects of NHS Continuing Healthcare framework.

Main duties of the job

• To provide clinical guidance and expertise to the Adult Continuing Care Panel and where relevant, and to co-ordinate the case management of continuing care cases for adults where required.
• To ensure that relevant teams provide prompt, fair and equitable specialist assessments and Continuing Care assessments and promotes seamless care provision to residents in Tower Hamlets and Newham.
• To ensure that the Nursing Homes Liaison Service provides clinical support and interventions to Newham and Tower Hamlets Nursing Homes which reduce and/or prevent avoidable hospital admissions.
• To ensure that Continuing Care assessments are effectively completed and clinical reasoned which are reflected in clinical audits that are regularly undertaken.

About us

Our mission is to make a positive difference to people's lives by improving the quality of life for all we serve. Our values are: We Care, We Respect, We are Inclusive - so we are looking for people who live and breathe these qualities when supporting service users and carers, and in their relationships with colleagues in the Trust and our partner organisations.

Details

• Salary: £66,274 to £73,496 a year per annum Inc HCA
• Band: Band 8a
• Contract: Permanent
• Working pattern: Full-time
• Closing date: 05 November 2026
• Reference number: 363-CTH8353700

Job responsibilities

• To lead the CHC Team in the assessment and review of cases for eligibility and Funded Nursing Care where required, to ensure these are completed in a robust and timely way. This includes timely reviews of Fast Track patients.
• To deliver appropriate NHS Continuing Healthcare Training across Health and Social care ensuring that eligibility criteria are consistently applied.
• To review and monitor packages of care with appropriate multidisciplinary involvement ensuring placements are both appropriate and cost effective, seeking appropriate clinical advice where necessary.
• To address and respond to all complaints received arising from the decisions of the eligibility panel for NHS Continuing HealthCare Assessments.
• To ensure that the Team Members provide the appropriate and relevant support as identified and agreed with the Home staff, the resident and their relatives.
• To accept and co-ordinate referrals for Continuing Care /NHS Funded Nursing Care assessments, ensuring that the eligibility and funding criteria are identified accurately and best practice guidelines are adhered to.

Person Specification

Education / Qualification / Training (Essential)

• Registered Nurse on Part 1 of the NMC register or registered therapist (HCPC)
• Relevant post graduate qualifications at MSc level or working towards this
• Relevant post graduate mentoring qualifications
• Graduate in Nursing or health related knowledge
• A willingness to participate in continuing professional development
• Evidence of CPD with particular relevance to diabetes

Knowledge and Skills (Essential)

• Working with and within a diverse community
• Can demonstrate an understanding of the Health and Social Care Agenda
• Demonstrate operational planning including modelling to inform decision making (case scenarios)
• Office systems and procedures
• Finance and Resource management
• Demonstrate good knowledge and evidence of implementation in practice of: current policies, guidance and national developments in Adults services; vulnerable adults protection law and processes; governance and its applications within Adults community health services; principles of managing people and performance management of staff

Experience (Essential)

• Post registration experience
• Current, active clinical practitioner at a senior level within NHS Continuing Healthcare
• Partnership working and managing staff across organisations
• Effective budget management

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website.

Employer details

• Employer name: East London NHS Foundation Trust
• Address: Tower Hamlets Continuing Healthcare Team Room A01, 2nd Floor, Newby Place, London, E14 0EY, United Kingdom
• Employer's website: https://www.elft.nhs.uk/

For questions about the job, contact

Deputy Head of Centralised Service: Raguraman Padmanabhan
[e-mail]
07908194462