Clinical Administrator

Transformation Unit; United Kingdom; Remote; GBP 26,000 - 27,000; Part time

Job summary

Newcastle Hospitals NHS Foundation Trust is seeking a part-time Clinical Administrator (Band 3) to support the Bone and Soft Tissue Team within the Musculoskeletal Service at Freeman Hospital. The role involves secretarial duties, patient communication, and efficient diary management.

The successful candidate will work with Consultants and Specialist Nurses, manage referrals, patient enquiries, RTT pathways, and attend MDT meetings as required. DBS checks may apply in line with NHS policy.

Qualifications

• Level 3 qualification in administration or equivalent/relevant experience in administrative role(s)
• English qualification at Level 2 (GCSE Grades 9-4 or A*-C)
• Maths qualification at Level 1 (GCSE Grades 3-2 or D-F)

Responsibilities

• Provide a comprehensive secretarial support service to Consultants and clinical members of their team
• Communicate with patients regarding appointments and admissions
• Provide cover for Senior Medical Secretary as required and cover Trust-wide posts as needed
• Assist with MDT meetings and ensure timely completion of clinical documentation

Skills

IT skills (MS Office)

Advanced keyboard skills

Excellent communication skills

Teamwork / reliability

Confidentiality

Education

Level 3 admin qualification

English qualification Level 2 (GCSE)

Maths qualification Level 1

Tools

eRecord

System One

Job description

Main area 317 Sarcoma Speciality - Freeman Hospital Grade Band 3 Contract Permanent Hours Part time - 27.5 hours per week Job ref 317-2026-32-33-DR-A

Employer The Newcastle upon Tyne Hospitals NHS Foundation Trust Employer type NHS Site Freeman Hospital Town 317 02 Freeman Hospital Salary £25,760 - £27,476 per annum Salary period Yearly Closing 20/09/2026 23:59 Interview date 05/10/2026

Clinical Administrator

Band 3

Newcastle Hospitals NHS Foundation Trust is one of the busiest and largest NHS hospital trusts in the country. We have around 16,000 staff and an annual budget of £1.7 billion.

With strong history of providing high quality care, clinical excellence, research and innovation regionally, nationally and internationally, w e’re in the top five providers of specialised health services in the country.

As well as providing a wide range of hospital and community services, we support people with a range of rare and complex medical, surgical and neurological conditions, cancers and genetic orders.

We are committed to promoting equality and diversity and recognise the benefit in providing an inclusive environment. We value and respect the diversity of our employees and aim to recruit a workforce which reflects the communities we serve, and is equipped to deliver the best service to our patients. We welcome all applications irrespective of people’s race, disability, sex, sexual orientation, religion or belief, age, gender identity, marriage and civil partnership, pregnancy and maternity and in particular those from under- represented groups.

Newcastle Hospitals are proud to be one of the exemplar organisations across the NHS on sustainability, with a long history of delivering Sustainable Healthcare in Newcastle (Shine) and the first healthcare organisation in the world to declare a climate emergency. Our strategy includes commitments to being Net Zero by 2030, for our direct carbon footprint, and Net Zero by 2040 for our footprint plus. Delivering these ambitions will not be possible without the help, support and action of every single member of our team.

Job overview

We are looking for a highly motivated and enthusiastic individual to work as a Clinical Administrator supporting the Bone and Soft Tissue Team within the Musculoskeletal Service at Freeman Hospital.

You will work closely with the Consultants and clinical teams, supporting the work of our department in the provision of an efficient and effective service.

The team offers regional and national services for both adults, and paediatrics and the role provides this diversity.

The successful candidate should possess a professional attitude to their work and can work flexibly in a busy environment with excellent interpersonal and communication skills. You will be expected to work flexibly to support the Directorate and be willing to embrace change.

• Interview Date: 05 October 2026
• 27 hours 30 minutes/week

Main duties of the job

The successful candidate will work alongside Senior Medical Secretaries, and other Clinical Administrators, carrying out secretarial duties which will include, but are not limited to; data entry, making and receiving telephone calls, clinical and non-clinical typing, use of the hospital patient administration system, co-ordination of patient’s records/test results, co-ordination of outpatient clinics, diary management.

The successful candidate will provide direct support to a team of Consultants and Specialist Nurses, ensuring effective diary management and ensuring clinical documentation is completed in a timely manner. Processing of referrals and direct patient enquiries is also a requirement of the role, communicating with Carers and multi-disciplinary teams as per clinical requirement. Management of patient tracking lists and accurate recording of RTT pathways will be required, amongst other necessary task such as attending MDT meetings and recording outcomes when asked.

Working for our organisation

As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.

With around 2 million contacts with patients every year, we deliver care from:

• Northern Centre for Cancer Care, North Cumbria

These include a range of flagship services which deliver cutting-edge care (supported by state-of-the-art diagnostic services in both radiology and pathology) and are a catalyst for innovation to support pioneering clinical practice in the NHS.

We also have offices at Regent Point in Gosforth and community sites.

Detailed job description and main responsibilities

• Working within a team of administrative and secretarial staff to provide a comprehensive secretarial support service to Consultants, Medical Staff and other clinical members of their team e.g. Specialist Nurses and Therapists
• Communicates with patients regarding appointments and admissions at the request of the medical team
• Provide cover for Senior Medical Secretary as required
• Cover Clinical Administrator posts Trust wide as required

Person specification

Qualifications & Education

• Level 3 qualification in administration or equivalent/relevant experience in administrative role(s)
• English qualification at Level 2 (GCSE Grades 9-4 or A*-C, or Functional or Key Skills at Level 2)
• Maths qualification at Level 1 (GCSE Grades 3-2 or D-F, or Functional or Key Skills at Level 1

Knowledge & Experience

• Experience of secretarial/administrative procedures
• Working Knowledge of NHS Systems e.g. eRecord, System One
• Knowledge of medical terminology

Skills & Abilities

• IT Skills to include MS Office software packages e.g. Microsoft Word, Excel, Outlook and PowerPoint
• Advanced keyboard skills including a high standard of word processing skills
• Excellent communication skills
• Ability to work without direct supervision
• Ability to manage time effectively and work on own initiativeAbility to accurately input, collate and present information
• Understanding of confidentiality

All references from current and previous employers will be sought and must cover a minimum of 3 years employment.

Please note it is a requirement of The Newcastle upon Tyne Hospitals NHS Foundation Trust that all successful candidates who require a DBS for the post they have been offered pay for their DBS certificate. The method of payment is a salary deduction from your first month’s pay.