Clinical Admin Assistant – Gynae Oncology

Transformation Unit; Gateshead; Hybrid; GBP 21,000 - 25,000; Full time

Job summary

Transformation Unit is seeking a highly organised admin professional to join the Gynae Oncology and Colposcopy admin team at Queen Elizabeth Hospital, Gateshead. You will support secretaries, handle clinic bookings, and ensure accurate data entry, enabling smooth clinic operations.

The role requires GCSE English, NHS systems familiarity, and prior medical admin or customer service experience. You will work within a multidisciplinary NHS environment, contributing to high-quality patient care.

Qualifications

• GCSE English or equivalent (grade C or above).
• Proven experience in a customer-facing role.
• Competence with Microsoft Office programs (Word, Outlook, Excel) and ability to learn NHS clinical systems.
• Previous administrative or customer service experience in a medical setting or GP practice.
• NVQ or equivalent in business administration.

Responsibilities

• Open/action incoming post and action outgoing post (including scanning referrals).
• Prepping of clinic notes and entering patient details into MASEY system.
• Covering of clinic front desk reception.
• Scan direct referrals to Booking Centre.
• Coordinating and tracking patient notes between hospital providers.
• General photocopying/scanning/filing/stationery and runner activities.
• Arranging interpreters/transport with secretaries.

Skills

Customer service experience

Communication skills

Confidentiality & discretion

Education

GCSE English or equivalent

NVQ or equivalent in business administration

Tools

Microsoft Word

Microsoft Outlook

Microsoft Excel

Job description

Transformation Unit is seeking a highly organised admin professional to join the Gynae Oncology and Colposcopy admin team at Queen Elizabeth Hospital, Gateshead. You will support secretaries, handle clinic bookings, and ensure accurate data entry, enabling smooth clinic operations.

The role requires GCSE English, NHS systems familiarity, and prior medical admin or customer service experience. You will work within a multidisciplinary NHS environment, contributing to high-quality patient care.