Clinic Manager - Manchester/Liverpool

Impress; Manchester; On-site; Confidential; Full time

Job summary

Join a leading HealthTech company as a Dental Clinic Manager, where you will oversee clinic operations and lead a dedicated team. This role involves ensuring a patient-friendly environment, enhancing sales performance, and maintaining compliance with health protocols. With a focus on professional growth and a commitment to diversity, this position offers a dynamic work environment and the chance to make a meaningful impact on patients' lives. If you are passionate about dental care and team leadership, this opportunity is perfect for you!

Benefits

Attractive Compensation Package

Incentive program linked to KPIs

Travel expenses covered

Comprehensive training

Special discounts on treatments

Company events

Free or subsidised travel

Referral programme

Qualifications

• 3+ years of experience in Dental Clinic Management required.
• Strong leadership and communication skills essential for managing teams.

Responsibilities

• Deliver a world-class experience for every customer.
• Supervise and lead the on-site team effectively.
• Ensure compliance with sanitary protocols and clinic performance.

Skills

Dental Clinical Management

Leadership

Verbal Communication

Written Communication

Sales Orientation

Organizational Skills

Team Spirit

Problem Solving

Tools

PC and common software applications

Job description

Job description

We are IMPRESS. We believe everyone deserves a smile they’ll love.
Join the IMPRESS Growing Team as a Dental Clinic Manager and Help People Smile with Confidence!

About Us:
We are IMPRESS, the largest chain of digital orthodontic clinics in Europe, revolutionising the invisible orthodontic sector and bringing smiles to people's faces. Our unique combination of medical expertise and digitalization has earned us recognition as one of the top fastest-growing HealthTech companies by Forbes. Born in Barcelona in 2019, we have expanded across 8 countries with more than 140 locations, offering leading care and state-of-the-art technology.

Why Join Us:

• Attractive Compensation Package based on experience and expectations.
• Incentive program linked to KPIs.
• Travel expenses covered by the company.
• Permanent Full-time contract, 40 hours per week.
• Modern, beautifully designed clinics with high-end equipment.
• Special discounts & benefits on treatments, aligners, and products.
• Comprehensive training for professional growth.
• Support team to help out with administrative procedures.
• Dynamic, unique, and fast-paced environment with impressive career development opportunities.

Responsibilities:

• Be the face of IMPRESS, deliver a world-class experience for every customer.
• Supervise and lead the on-site team with their tasks and responsibilities.
• Maintain the clinic’s team and your professionalism to sustain a patient-friendly environment.
• Solve escalated issues of any problems relating to patients.
• Guide the sales team to improve the clinic’s conversion rate.
• Ensure compliance and performance of the clinic with sanitary protocols.
• Coordinate with the booking agents and patient care for smooth appointment planning.
• Participate in recruitment, marketing actions and reception of patients.

Requirements:

• Proven previous experience in Dental Clinical Management.
• Calm and professional manner toward the team and the patients.
• Leadership, verbal and written communication skills for management.
• Energetic, well-organised and team spirited.
• Numbers-driven for sales.
• Passionate for training the team to help patients through their journey.
• Strong knowledge and use of PC and common software applications.
• Being able to travel to Liverpool clinic, for clinic management: Metquarter Shopping Centre, Unit 8, lower ground floor, 35 Whitechapel, Liverpool L1 6DA.

Diversity and Inclusion:
We cultivate a culture of inclusion and diversity. We celebrate our employees' individual strengths, views, and experiences and we encourage all candidates to apply, without regard to race, colour, religion, gender identity, sexual orientation, age, national origin, disability, or any other factor. Our differences enable us to be a better team; one that makes better decisions, drives innovation, and delivers better results.

Join us today and make a difference, one smile at a time!

Job Types: Full-time, Permanent

Pay: Up to £38,000.00 per year

Additional pay:

• Bonus scheme
• Performance bonus

Benefits:

• Company events
• Free or subsidised travel
• Referral programme

Schedule:

• 8 hour shift
• Day shift
• Night shift
• Weekend availability

Ability to commute/relocate:

• Manchester M3 3HF: reliably commute or plan to relocate before starting work (required)

Experience:

• Dental Clinic Management: 3 years (required)
• Sales: 4 years (preferred)

Work authorisation:

• United Kingdom (required)

Willingness to travel:

• 50% (preferred)

Work Location: In person