Clinic Manager - Leicester

Thérapie Clinic; Leicester; On-site; GBP 35,000 - 55,000; Full time

Job summary

Join a rapidly growing aesthetic medical clinic as a Clinic Manager in Leicester, where you will lead a dynamic team and drive clinic success. This role offers the chance to shape the future of the clinic while ensuring top-tier client experiences. With a focus on mentorship and operational excellence, you will play a pivotal role in creating a supportive environment that celebrates leadership and ambition. If you're passionate about driving results and delivering exceptional service, this is the perfect opportunity for you to thrive and make a significant impact.

Qualifications

• Proven experience in managing teams and driving sales.
• Strong organizational skills and attention to detail.

Responsibilities

• Lead and inspire a team to deliver exceptional client experiences.
• Conduct weekly meetings and manage employee relations.

Skills

Management Experience

Customer Service

Organizational Skills

Mentoring Abilities

Job description

CardHeading: Lead with impact and elevate your career as a Clinic Manager at Therapie!

CardIntro: Drive clinic success, mentor a dynamic team, and enjoy rewarding growth opportunities in a supportive environment where your leadership and ambition are celebrated.

1# About the Role

Thérapie Clinic is the fastest-growing Aesthetic Medical Clinic in Europe, with 75 locations across Ireland, Northern Ireland, Great Britain, and New York City. We are seeking a talented Clinic Manager for our Leicester Clinic to lead and inspire a team, drive sales, and ensure top-tier client experiences. This role offers the opportunity to shape the clinic’s future while maintaining the highest standards of treatments and customer service.

We want people to ‘Do their best work at Thérapie’ and as part of the Clinic Team, you will be integral to creating that environment and culture.

3# Key Responsibilities

• Proven experience in operations with a focus on driving sales.
• Ensure all team members deliver a 5-star service to customers at all times.
• Ensure all Procedures and Policies are followed as set by Thérapie Clinic.
• Conduct weekly 1-2-1 meetings with team members.
• Complete weekly reporting on operations and commercial targets.
• Manage employee relations, including probation, disciplinary, and grievance procedures.
• Manage staff rostering and annual leave.
• Perform ad hoc duties as required.

4# Qualifications and Skills

• Management or supervision experience.
• Strong organisation and attention to detail skills.
• Mentoring abilities.
• Customer service experience.

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