Clinic Manager

OPTICAL EXPRESS (WESTFIELD) LIMITED; Greater London; Sur place; GBP 42 000 - 62 000; Plein temps

Avantages offerts par ce poste

State of the art facilities

33 days annual leave

Free Laser Eye Surgery

Free eye tests

Discounted eyewear

Pension scheme

Employee discounts

Wellbeing support

Résumé du poste

Optical Express in Glasgow is seeking an experienced Clinic Manager to lead a high-performing team at our flagship city centre clinic. You will oversee clinical and commercial performance, staff development, and ensure exceptional patient care.

The role requires strong management experience in optical/healthcare settings, excellent communication, and a proactive approach to progress within Optical Express. Competitive benefits accompany this leadership position.

Qualifications

• Strong management experience within an Optical or healthcare setting.
• Excellent communication and presentation skills.
• Willingness to learn and progress within Optical Express.

Responsabilités

• Manage clinic diary and daily operations to ensure smooth service delivery.
• Drive the commercial performance of the clinic and the team.
• Recruit, induct, coach and develop staff to meet knowledge and competence levels.
• Maintain presentation and cleanliness to showcase a professional image.

Connaissances

Management experience

Healthcare/optical setting

Communication skills

Leadership

Description du poste

Company Overview

For the over 35 years, millions of patients have trusted Optical Express with their eye care. We are focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology.

As the UK's leading private provider of laser eye, premium intraocular lens and cataract surgery, our expert Surgeons undertake more procedures collectively than any other national provider.

The Optical Express team work together, collectively and consistently striving for excellence whilst providing life changing treatments to our patients. We support and respect each other and are committed to a culture of care, trust and integrity.

Our culture extends to our local communities, through our range of charitable and environmental projects. We focus on doing what is right for our patients, our colleagues, our local communities and our planet.

Role Overview

We are seeking an experienced and motivated Clinic Manager for our high performance Flagship Glasgow city centre clinic, where we use the latest state of the art equipment to provide Laser eye, Lens replacement and cataract consultations and surgery procedures, post op appointments and also retail services for eyewear. The successful candidate will have responsibility for the commercial and operational performance of the clinic and the team implementing best practice across all activities. Drive the commercial performance of a high performing team and clinic overall Display an exceptional level of professional standards Management of clinic diary Provide clear and concise communication to team on daily expectations Ensure the practice is presentable and maintained to the highest standards of tidiness and cleanliness which showcase the professional image of Optical Express Help recruit, induct, coach and support your team to ensure all team members meet acceptable levels of knowledge and competence Ensure the team influences and advises potential patients on the most suitable and appropriate solution for their needs.

You will have strong management experience within an Optical or healthcare setting or high-end retail. You'll be adept at delivering great results through your passion for people and by working closely with members of your team to develop them through performance management. It goes without saying that you'll possess excellent communication and presentation skills, be articulate, motivated to achieve and have a willingness to learn and progress within Optical Express.

Benefits

• State of the art, modern working environments
• 33 days annual leave*
• Free Laser Eye Surgery and Intraocular Lens Surgery
• Free eye tests
• Discounted prescription eye wear and sunglasses
• Generous Optical Express friends and family discount scheme
• Ongoing training and development opportunities
• Pension scheme
• Access to a range of exclusive offers, discounts and rewards
• Employee Assistance Programme and Wellbeing Solutions/Support

Hours

• 40 hours per week, including weekends

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