Client Training & Events Specialist

Simplyhealth; Winchester; On-site; GBP 16,000 - 20,000; Part time

Job summary

Simplyhealth in the UK is seeking a Part-time Client Training Executive to join our team in Andover. This role focuses on delivering a high-quality training experience for our clients, trainers and broader business.

You will manage trainer diaries, bookings, travel and accommodation, respond to training enquiries by phone and email, coordinate bookings and invoicing, and help develop our online learning programme. A meticulous, customer-focused mindset is essential.

Responsibilities

• Managing trainer diaries, bookings, travel, accommodation and training resources, ensuring everything is in place for successful events.
• Acting as a key point of contact for internal and external clients, responding to training enquiries and providing a professional, helpful service by phone and email.
• Coordinating training requests, bookings and invoicing, ensuring information is accurate and delivered on time.
• Producing reports and management information to support the Head of Events and Training and Client Training Manager.
• Supporting our Cvent event management system and ensuring CPD records are accurate and maintained.
• Maintaining records and supporting accreditation requirements, including regular audits of CPD provision.
• Helping to develop our online learning programme and providing marketing support.
• Using PageTiger and other platforms to keep our online presence professional and up to date.
• Working with other areas of the business to promote training materials internally and externally.
• Supporting marketing activity and creating copy to promote training programmes.
• Attending Field Team meetings and occasionally supporting national events.
• Ensuring team controls, procedures and processes are followed and continuously improved.
• Championing sustainability and reducing the carbon footprint of training activities.

Job description

Simplyhealth in the UK is seeking a Part-time Client Training Executive to join our team in Andover. This role focuses on delivering a high-quality training experience for our clients, trainers and broader business.

You will manage trainer diaries, bookings, travel and accommodation, respond to training enquiries by phone and email, coordinate bookings and invoicing, and help develop our online learning programme. A meticulous, customer-focused mindset is essential.