Client Support Coordinator

Wolseley UK; Chesham Bois; On-site; GBP 25,000 - 35,000; Full time

Job summary

Wolseley UK is seeking a Client Support Coordinator for their Amersham showroom. The role focuses on managing delivery processes, overseeing payments, and supporting client interactions. Ideal candidates will possess strong organisational and customer service skills, contributing to smooth showroom operations.

Benefits

Annual leave increasing with length of service

Free parking

Generous pension scheme

Enhanced maternity/adoption leave

Access to a range of discounts

Free access to healthcare

Cycle to Work scheme

Qualifications

• Practical experience in order management, logistics, or customer service preferred.
• Strong project management and organisation skills required.
• Professional and confident individual sought.

Responsibilities

• Coordinate and manage delivery processes, ensuring smooth handover with consultants.
• Monitor and manage orders proactively, addressing purchase order issues.
• Support showroom operations and liaise with clients.

Skills

Organisational skills

Communication skills

Customer service

Relationship building

Project management

Job description

Salary:

Competitive Salary + Bonus + Excellent Benefits

Client Support Coordinator – Wolseley Group – C.P Hart

So, who are we? We are C.P Hart part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.

Also, did we mention? In addition to the competitive salary, there are also benefits on tap – including...

Annual leave (increasing with length of service), free parking, a generous pension scheme (matched up to 9%), thepotential to earn bonuses, enhanced maternity/adoption leave, and access to a great range of online and high street discounts.

We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more!

As a Client Support Coordinatorbased in our Amersham showroom, you’ll be responsible for:

• Coordinate and manage delivery processes, ensuring a smooth handover with consultants, engaging clients, and setting viable delivery dates.

• Oversee payments and credit accounts, ensuring accurate processing in line with Sales Ledger procedures.

• Monitor and manage orders proactively, addressing purchase order issues, tracking progress, and updating clients as needed.

• Support showroom operations, assisting with administration, liaising with clients, and collaborating with sales consultants.

This is a full time, permanent role working Monday-Friday, 37.5 hours a week.

And here’s what we’d like you to have:

• Organisational and communication skills to coordinate deliveries and engage clients proactively

• Practical experience in order management, logistics, or customer service is preferred

• Strong customer service and relationship building skills

• Strong project management and organisation skills

• Professional and confident individual

We look forward to receiving your application!

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