Client Support

AXA UK; Ipswich; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a motivated individual to join their client support team on a 6-month fixed-term contract. This role is perfect for someone eager to learn and gain exposure in the insurance sector. You will be trained in broker support, providing essential account management to clients. Your responsibilities will include understanding client needs, tracking renewals, and preparing documentation. With a competitive salary and a comprehensive benefits package, this is an excellent opportunity to kickstart your career in a supportive environment.

Benefits

10% pension contribution

Private Medical Insurance

Medicare cash plan

25 days annual leave

Life Assurance

Income Protection

Critical Illness cover

Enhanced Maternity, Paternity, Adoption and Shared Parental Leave

Qualifications

• A Levels or equivalent required for this role.
• Sound knowledge of Microsoft Office is essential.

Responsibilities

• Provide account management support to clients and client-facing teams.
• Prepare accurate client documentation and support presentations.

Skills

Account Management

Client Support

Communication Skills

Education

A Levels or equivalent

Tools

Microsoft Office

Job description

6 Month FTC

The Opportunity

We are looking for an individual to join our client support team on a 6-month fixed term contract. This role will be ideal for someone without any experience, who is looking to be trained up in broker support. This position will be great for gaining exposure for someone keen to work in the insurance world. It will involve providing prompt, accurate and effective account management support directly to clients and client facing teams.

Role Responsibilities

1. Understand the clients’ business and risk management needs and support the delivery of those needs through the provision of ongoing service.
2. Initiate and keep track of impending renewals, gathering renewal information in good time to enable terms to be obtained and firm orders placed.
3. Liaise with Account Executives / Client facing teams to ensure all relevant information is gathered in the preparation of market documentation (Renewals, Endorsements etc.) and that it matches the client/markets requirements.
4. Develop and produce bespoke wordings for clients as well as developing other wording products as required.
5. Ensure agreed wording changes are incorporated within contracts as required.
6. Support the creation of presentations for both new and existing clients.
7. Prepare accurate and timely production of client documentation (Market Reform Contracts, Evidence of Cover, Policies, slips, wordings clauses etc.) in accordance with client and market needs.

Qualifications

A Levels (or equivalent).

Knowledge

Sound knowledge of Microsoft Office.

Benefits

On top of a competitive salary we offer a fantastic benefits package including:

1. 10% pension contribution from Miller. In addition, Miller will match any employee contributions up to 5%.
2. Private Medical Insurance.
3. Medicare cash plan.
4. Minimum of 25 days annual leave (with flexibility to buy more).
5. Life Assurance.
6. Income Protection.
7. Critical Illness cover.
8. Enhanced Maternity, Paternity Adoption and Shared Parental Leave.

Miller is committed to providing equal opportunities to all applicants and to creating an inclusive working environment for all.