Client Success & Relationship Manager

S2 Partnership Ltd.; Elsworth; On-site; GBP 35,000 - 52,000; Full time

Benefits offered by this job

Competitive salary & benefits

26 days’ annual leave + bank holidays

Holiday buy/sell scheme

Comprehensive medical insurance

Pension & life insurance

Long service holiday awards

Employee benefits platform

Profit-related bonus

Job summary

S2 Partnership Ltd. in the United Kingdom is seeking a Client Account/Relationship Manager to deliver top-tier service across multiple client accounts.

You will host meetings, manage queries, prepare agendas, and contribute to business development while collaborating with the Lead Client Account Manager. This role requires strong IT skills, excellent communication, and the ability to work in a fast-paced environment with travel to client offices.

Qualifications

• Strong IT skills including use of Office products, and web-based systems
• Excellent people skills and an ability to deal with stakeholders at all levels
• Excellent verbal and written communication
• Great attention to detail
• Highly organised, with the ability to manage deadlines and projects
• Ability to deliver results in a fast pace and pressured environment

Responsibilities

• Proactive client support and account management.
• Hosting and attending client meetings, including virtual meetings and travel to client offices, as well as preparing meeting agendas, notes, and action points.
• Project support for existing clients.
• Regular client reporting.
• Supporting the wider Business Development team with day-to-day tasks.
• Enhance upon and deliver demonstrations/presentations.
• Identifying and pursuing business development opportunities.
• Understanding new client requirements, assessing the impact on the generic product and analysing the development requirements.

Job description

S2 Partnership Ltd. in the United Kingdom is seeking a Client Account/Relationship Manager to deliver top-tier service across multiple client accounts.

You will host meetings, manage queries, prepare agendas, and contribute to business development while collaborating with the Lead Client Account Manager. This role requires strong IT skills, excellent communication, and the ability to work in a fast-paced environment with travel to client offices.