Client Success Lead

Beam London; Greater London; On-site; GBP 40,000 - 80,000; Full time

Job summary

Join a forward-thinking organization that is making a significant social impact through innovative partnerships. As a Partnership Manager, you'll leverage your exceptional relationship-building skills to grow and develop partnerships with Local Government, driving Beam's mission to support vulnerable communities. This role offers the unique opportunity to work in a high-growth tech startup environment while contributing to meaningful change. With a strong focus on collaboration and creativity, you'll be part of a team that is committed to delivering life-changing services. If you're passionate about making a difference and thrive in a dynamic setting, this is the perfect opportunity for you.

Benefits

Coaching

Personal Budgets

Competitive Pay

Flexible Working Options

Light-filled Co-working Space

Award-winning Company Culture

Qualifications

• Significant experience in commercial roles with a track record of growing partnerships.
• Ability to build rapport and establish trust with diverse stakeholders.

Responsibilities

• Lead the development and scaling of partnerships with Local Government.
• Drive Beam's growth by owning revenue targets and building regional knowledge.

Skills

Partnership Management

Relationship Building

Commercial Acumen

Analytical Thinking

Results Driven

Creative Problem Solving

Education

Bachelor's Degree

Relevant Experience in Commercial Roles

Job description

At Beam, you get to do work that matters for the world. We’re solving the toughest social problems with an incredible team, tech and AI, and we’re growing fast.

It’s not easy. Nothing worth doing ever is. But we take care of everyone who works here with everything from coaching to personal budgets and competitive pay.

You’ll be joining a company that’s having a huge positive impact with a high-performance culture where you can learn, grow, enjoy your role and progress rapidly.

About the role

Are you an exceptional partnership manager craving a role with meaning and impact?

Join a unique company that combines the excitement and pace of working in a high-growth tech startup with the fulfilment of creating life-changing social impact.

Beam supports homeless people, refugees and prison leavers to access stable employment and their own homes. Our work is only possible because of our partnerships with Local Government, who commission Beam to support local communities.

In this role you will lead the charge in growing the impact that Beam has with current government partners by developing and scaling our existing partnerships. You’ll need exceptional relationship building skills, commercial acumen and plenty of hustle to design and build bespoke partnerships which are built to last.

Beam has never been needed more, and we have a huge opportunity to work with Local Government partners to change how welfare services are delivered for millions of people.

You’ll be

• Building relationships: Build connections and secure meetings with a broad network of stakeholders, from front line teams to senior leaders.

• Designing new partnerships: Developing a deep understanding of local need and working closely with our expert internal teams to build tailored proposals.

• Leading 6/7-figure commercial renewals: Local Government partners that work with Beam start off with pilots - once these have been delivered to their expectations, we aim to grow these partnerships exponentially.

• Owning a revenue target: Driving Beam's growth, owning a large and broad patch (⅓ of UK LAs) with huge potential for growth.

• Building regional knowledge and network: This is a senior role with high autonomy. We will expect you to become a subject-matter expert in your region, building a network of council decision makers & knowledge of the local budgetary, funding and competitor environment.

• Supercharging how we work: You’re a team player who is keen to learn, and always looking for innovative ways to level up what we do.

You are

• A proven partnerships star: You have significant experience in commercial roles and have a proven track record of growing strategic partnerships and developing credibility/reputation in a given area.

• A natural relationship builder: Emotionally intelligent and able to quickly build rapport and establish trust with a wide range of stakeholders.

• Naturally curious: Every partnership is unique, and you’ll have to understand our customers’ context inside-out to identify how to grow our partnerships in a mutually beneficial way. You’re able to draw out real insights into what customers need from us.

• An analytical thinker: You’re comfortable making data-driven decisions, whether to manage your own pipeline or to model impact for a customer.

• Results driven: You thrive working towards ambitious individual revenue goals and relish the opportunity to take on new challenges.

• Tenacious and creative: Sales always has its ups and downs, but you’re optimistic in the face of challenge, always find a way to maintain momentum.

Success looks like

• You’re hitting and exceeding revenue goals: You are closing new partnerships consistently, and have a strong pipeline for the future.

• Our partnerships are built to last: New partnerships are well designed with strong relationships at multiple levels.

• We’re innovating our service: Your insights are unlocking new ways Beam can support people, leading to innovations in our service.

About Beam

We’re a team of over 150 working from our beautiful, light-filled co-working space in Shoreditch and from home.

We’ve picked up an armful of awards for our work, including one from our former Queen. We've also been named by WIRED as one of London's 10 hottest startups and by LinkedIn as a Top 15 UK Startup. Meanwhile, we've been covered in the media literally thousands of times, including the likes of The FT, BBC, TechCrunch, Forbes and The Guardian.

We’re also proud to be backed by some of the world's leading tech investors and entrepreneurs, including the founders of Booking.com, Calm, Shazam and Dropbox.

Application process

Moving companies is a big step. So we have a rigorous process that's not for everyone, but key to giving you plenty of time to learn about Beam while we get to know you.

1. 1st stage interview with our Talent team
2. Timed technical task
3. Presentation
4. Culture & Values interview

Feeling excited?

Start your journey to a more impactful career today. We're excited to hear from you.