Client Solutions Consultant TECH

NielsenIQ; London; On-site; GBP 30,000 - 60,000; Full time

Job summary

Join a dynamic consumer insights team that thrives on creativity and collaboration. This role is perfect for someone eager to dive into analytics and technology, working closely with mobile operators and broadband suppliers. You'll manage client relationships, analyze complex datasets, and craft compelling stories that inform strategic decisions. As you grow, you'll take ownership of presentations and reports, all while contributing to a culture of learning and innovation. If you have a passion for data and storytelling, this opportunity is your chance to make a significant impact in the market landscape.

Benefits

Flexible working environment

Volunteer time off

Qualifications

• Proven track record in a quantitative agency or consultancy.
• Ability to analyze complex datasets and provide insights.

Responsibilities

• Support successful delivery of Tech360 solution through data analysis.
• Develop and deliver story-led PowerPoint reports for clients.

Skills

Quantitative research skills

Data analysis

Storytelling

Client communication

Presentation skills

Tools

Survey Reporter

Dapresy

Askia

Job description

We are the Consumer Insights team, a digitally focused research team within NIQ, and we love collaborating with clients to identify current and future market opportunities and develop innovative solutions. Our culture is based on creativity and openness, and we actively encourage everyone in our teams to input to our and our clients development.

As part of the team you’ll get to understand market landscapes, dynamics, consumers (and businesses) in that market and translate what we learn into specific opportunities. We love to get immersed in data, work with it, come up with new hypotheses, and keep interrogating what we produce in order to create analysis we are proud of.

For this role we are looking for an individual who is keen to develop a strong interest in analytics and technology as the majority of your time will be spent working closely with mobile operators, TV and broadband suppliers. This will involve using a combination of survey data, point of sale data, and industry knowledge to tell compelling stories about market movements and new opportunities for our clients.

This client facing role involves taking the lead with a portfolio of clients – being responsible for managing day to day requests and using data to develop strategic and tactical recommendations and insights and solve business needs. Your role will involve direct interaction with clients, so being able to establish rapport with clients by being client-focused, responsive and approachable is necessary. You will need to be able to confidently present PowerPoint reports, initially alongside a co-presenter, with an expectation of taking full ownership in the medium term.

We’re looking for someone who has the aptitude to work with complex datasets in a commercial role, being able to quickly get to grips with the numbers and translate this into insight for our clients. Our data is used across the industry for forecasting sales and determining strategy, so numeracy and storytelling skills are a must.

We love to learn from each other, keep on top of the latest trends and share knowledge through ideas lunches, learning workshops, and team initiatives. We would like someone to join our team who shares similar passions to us.

Who are you?

• You understand the ‘shape’ of data and are comfortable working in, or learning to work in, self-service reporting platforms – Survey Reporter, Dapresy or Askia (or any other similar tools – this is about comfort and confidence rather than familiarity with a specific piece of software)
• You have a proven track record in a quantitative agency or consultancy, and are able to go beyond the research data to provide clients with clear guidance on how they can get the most out of opportunities
• You are happy to take responsibility for developing and delivering story led PowerPoint reports and co-present them to medium sized audiences both online and offline
• You are knowledgeable about, or interested in becoming knowledgeable about, technology so would know the difference between a flagship and a mid-range smartphone; you have an idea about why consumers might be moving to SIM only deals; and you have an opinion on the relative merits of Android vs. iOS.
• You can develop strong relationship with clients and become their key point of contact for them – client communication is a key part of this role

Key tasks & responsibilities:

• Initially support the successful delivery of our Tech360 solution to a number of clients through data analysis, report creation and responding to ad hoc requests, with the expectation to lead some of these reports in the medium term
• Support the delivery of the project on time and within budget
• Support non-project initiatives for knowledge growth and proposition development

Experience, skills and competencies required:

• Quantitative research skills, particularly in the analysis of multi-layered data sets
• Strong reporting and communication skills. Has a passion to be an engaging ‘Story-Teller’
• Confident running own cross tabs using a reporting platform such as Survey Reporter
• Ideally knowledge of the UK telco market – if not, willingness to immerse themselves in it and become experts in the industry

Additional Information

• Flexible working environment
• Volunteer time off

About NIQ

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.

For more information, visit NIQ.com

Our commitment to Diversity, Equity, and Inclusion

NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide.