Client Services - Team Leader

TN United Kingdom; Reading; On-site; GBP 30,000 - 50,000; Full time

Job summary

Join an industry-leading company in vehicle rental solutions, where your relationship-building skills will shine. You will play a crucial role in maximizing profitability and ensuring customer satisfaction. With a focus on agility and creativity, this role offers you the chance to thrive in a dynamic environment. Be part of a team that values your contributions and supports your career growth. Unlock your potential in a company that is not just about business, but about building lasting relationships and providing exceptional service.

Benefits

Employee vehicle-leasing schemes

Discounted repairs

Reduced rates on weekend car hires

Wagestream financial wellbeing app

Qualifications

• Strong relationship-building skills with colleagues and customers.
• Ability to set measurable objectives and provide feedback.

Responsibilities

• Involved in all parts of the business, understanding its operations.
• Use MI to identify opportunities for strengthening relationships.

Skills

Relationship Building

Objective Setting

Business Intelligence

Problem Solving

Job description

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Benefits

• Take advantage of exclusive employee vehicle-leasing schemes, discounted repairs, and reduced rates on weekend car and van hires.

Wagestream - A free financial wellbeing app that gives you more control over your pay, helps you save, provides financial advice and offers even more discounts on your shopping.

About you

• Firstly, you have built your success on great relationships – whether a colleague or a customer, you understand what is important to those you speak with and meet.
• You have the ability to set clear measurable objectives and provide constructive feedback.
• You have a common sense, commercially minded business approach – you can use MI and business intelligence to identify opportunities to strengthen relationships and maximise profitability.
• You get involved in every part of the business – you take pride in understanding exactly what makes your business tick and lead by example, setting high standards.
• You have a well-planned and creative approach to solving problems – you care about your customer and can quickly understand issues and solutions.

About Us

With over 60 branches nationwide, we are the UK’s largest supplier of light commercial vehicle rental solutions. We’re here to keep people and businesses moving, that’s what we do. By partnering with some of the country’s most well-known organisations we have earned a reputation for being at the forefront of the LCV sector and for helping our customers when they need us most.

We’re also part of something bigger – ZIGUP, a leading provider of integrated mobility solutions, supporting customers across the UK, Ireland, and Spain. Unlock your potential in an industry-leading business, surrounded by inspiring individuals and leaders, fueled by the opportunity to thrive in your career.

We are agile. We are experts. We are imaginative. We are reliable.

Keep your career moving, smarter.