Client Services Representative

The Early Careers Company; Greater London; On-site; GBP 32,000 - 40,000; Full time

Job summary

An established industry player is seeking a dynamic Commercial Specialist to join their fast-growing team. This role focuses on building relationships with high-net-worth clients, guiding them through complex international payment processes. With a strong emphasis on consultative sales, you'll engage in meaningful conversations, helping clients navigate their financial journeys. The company offers comprehensive training and a clear path for career progression, making it an exciting opportunity for those looking to thrive in a performance-driven culture. Join a team that values personal growth and client success.

Benefits

Moderne Büros mit Bar und Café

Fitnessstudio

Pensionsplan

Medizinischer Geldplan

Lebensversicherung

Zugang zu einem Finanzberater

Fahrrad zur Arbeit Programm

Langzeitbelohnungen

Qualifications

• Erfahrung in kundenorientierten Rollen wie Gastgewerbe oder Einzelhandel.
• Fähigkeit, Vertrauen aufzubauen und Kunden zu beraten.

Responsibilities

• Initiierung professioneller Gespräche mit neuen Leads.
• Verstehen der finanziellen Ziele und Bedürfnisse der internationalen Zahlungen.

Skills

Kommunikation

Verkauf

Kundenbeziehungen

Emotionale Intelligenz

Job description

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Direct message the job poster from The Early Careers Company

Co-Founder and Managing Director at The Early Careers Company

Graduate Sales Executive – High Net Worth Client Advisory

Foreign Exchange | High-Net-Worth Clients | Consultative Sales

The Company

This is a fast-growing, award-winning foreign exchange and international payments firm, supporting private clients with complex, high-value cross-border transactions.

With over £12 billion moved internationally to date, they specialise in helping individuals navigate the financial and emotional complexity of transferring large sums overseas – whether that’s purchasing overseas property, retiring abroad, or supporting family and business interests across borders.

This is a relationship-first, insight-led business – not just another fintech platform. Every client receives personalised, consultative guidance, backed by a team of dedicated currency specialists. Their Trustpilot ranking across multiple FX categories reflects their client-centric approach, not just their competitive rates.

The Role: Graduate Sales Executive (Onboarding Team)

This role sits within the Onboarding Team, which acts as the first point of contact for new client enquiries. These are warm, pre-qualified leads – often high-net-worth individuals – who are actively exploring how to move funds internationally.

Your responsibility is to:

1. Initiate professional, high-trust conversations with new leads
2. Understand their financial goals and international payment needs. Build rapport and guide them through how the service works
3. Convert interest into committed clients, ready for long-term support

Once qualified, clients are handed over to a senior currency trader for ongoing account management – but your role is foundational. You’ll set the tone, establish trust, and ensure clients feel confident moving forward.

This is a phone-based, consultative sales role. You’re not reading scripts – you’re navigating nuanced conversations with emotionally and financially invested individuals.

Ideal Candidate Profile

This role suits someone who thrives on high-quality conversation, professional influence, and trusted guidance. You might have experience in hospitality, customer service, retail, or another client-facing environment – and now you're ready to take those interpersonal skills into a more commercial, rewarding setting.

What they’re looking for:

• Confident, articulate communicators who are comfortable on outbound calls
• Highly motivated, target-driven individuals with a competitive edge
• Relationship-builders who can listen, understand, and advise
• Emotional intelligence – you can read tone, spot objections, and handle pushback with professionalism
• A genuine interest in working with high-value clients and taking responsibility for their experience

Training & Development

You’ll receive best-in-class sales training delivered by an in-house sales coach, with a clear path to promotion and continued development.

• Training covers: Foreign exchange product knowledge (spot, forward, regular plans, options)
• How to convert HNW leads through consultative selling
• Objection handling, call structure, and performance management. Weekly coaching sessions and feedback loops

This is a performance-led culture, but equally collaborative and supportive.

The business is scaling rapidly, with a 40% growth rate last year and ambitious plans to double headcount in the next 36 months. That creates clear and achievable progression pathways, including:

• Business Development
• Account Management
• Currency Trading (with further training)

Many graduates are promoted within 9–12 months, with some moving into senior roles within two years.

• Promotion Track: Up to £32,500 base / £40,000 OTE within 9–12 months. Top performers earned £50,000+ last year
• Perks include: Modern office space with onsite bar, gym, and café
• Strong social culture with regular team events
• Pension scheme, medical cash plan, and life insurance
• Access to a financial advisor
• Cycle to work scheme. Long-service rewards (e.g., luxury gifts, retail vouchers, holiday contributions)

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Sales, Business Development, and General Business
• Financial Services and Securities and Commodity Exchanges

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